Ana Santos Email & Phone Number

Caldas Da Rainha, Pt

Caldas Da Rainha Area, Portugal

Talk with customers by telephone to present and promote services meet their needs.

Zon - TV CaboAnswering phone calls from residential clients with sympathy, dynamism and efficiency way to resolve their issues ranging from billing clarification, negotiation of contracts, introduction of new campaigns, several clarifications in connection with products and non-technical services of ZON TV CABO

Help the company run more effectively in all departements. Managing all departments, doing just about everything needed to ensure that all aspects of the business and all its requirements are met. A business manager is defined as the person who must facilitate all the work that is required, is responsible for making sure employees are functioning at optimum levels, and that the manager effectively oversees, plans, and delegates.

Management of a portfolio of business clients, with a view to their satisfaction. Following the current account, selling new products that meet their needs, as well as monitoring website development.I developed some tasks in addition to my function such as helpdesk support in adapting to the system Linux. Configuring e-mail pre-formatted to this system.

Integration and training of new employees, as well as monitoring and evaluating the work slow performance of each company employee. Making the proper execution of each task according to the standards required by the Mc Donalds

The tasks of a Host is Marketing Assistant, Hospitality, Health and Safety at Work, management and organization of events for the community, birthday parties, inventory management and team management.

Prepare cocktails and drinks and serve them effectively friendliness and warmth. Addressing an audience of a wide variety intercultural and linguistic

Moodular Certificada, Animacao Sócio-Cultural, 125 Horas De Formação

Activities and Societies: animação sócio-educativa, animação para a terceira idade, oficina de expressão plástica, saúde e socorrismoO.

Modular Certificada, Paginas Html; Adobe Illustrator ;Adobe Photoshop, 150 Horas De Formação

Activities and Societies: Desenho vectorial - criação e manipulação de imagens ; caracterização de vários tipos e formatos de imagens.

Management Of Smes And Entrepreneurship, 200 Horas De Formação

Activities and Societies: Técnicas de Marketing, Aplicações de Escritório, Métodos e Técnicas de Analise Económica e Financeira, Sistemas.

Tecnologias De Multimedia E Imagens, 105 Horas De Formaçao

Activities and Societies: Build a website in dreamweaver make Flash animations by applying sound, image, text and video image processing.

Trainer, Host And Trainer

Activities and Societies: operational knowledge Organizational Structure Time management Maintenance of records and files Food safety.

Helpdesk It Assistant, Iinstallation And Operation Of Computer Systems, 1240 - Horas De Formação

Activities and Societies: Instalação, operação e manutenção de sistemas informáticos, processadores de texto, folhas de calculo e.

Computer Technological

Introdução Á Actividade Economica

Activities and Societies: Desenvolver estudos da actividade económica e financeira de cada pais. Conceitos adquiridos como P.I.B.