Mohamed Anas Email & Phone Number

Bengaluru, Karnataka, India

Managing a team with two functions - liaising and cataloging - to carry out launches of strategically-selected collections of products; Building and optimising operational processes

Bengaluru, Karnataka, India

Skills Developed: People management, workflow management, building processes and in-depth product knowledge

Bengaluru, Karnataka, India

Skills Developed: Attention to detail, speed of execution and micro-level process optimisation

Bengaluru, Karnataka, India

Bengaluru Area, India

Short-term management of sellers on Amazon.in Marketplace for business requirements including but not limited to - in-depth training on seller portal across tools and functions, updating and maintaining inventory and selection, and up-sell of Amazon offerings - also involving daily and weekly reporting.

Chennai Area, India

Managed a F&B retail outlet - "LiN Dessert Studio" and a commercial kitchen along with another working partner and a dormant partner.Multiple responsibilities including costing & pricing, sourcing of RM & vendor relations, maintaining P&L, ensuring highest standards of service, billing & cash management, maintaining cleanliness & hygiene, managing accounts payable & receivables, maintenance of tools & equipment, marketing and managing packaging design & procurement.Leading a team of 3 persons incl. two store executives and a chef - delegation of roles & duties, attendance & payroll processing, enacting work & leave policies, attention to work-life balance & their grievances and taking responsibility for the team in customer-facing issues.Customer Service incl. delivery of standardised product & service quality, building rapport with returning customers, managing feedback and continuous improvement.Vendor Management incl. raw material vendors, third-party delivery agents and marketing agents.

Chennai Area, India

Single PoC for customers incl. Global and Local clients, Procurement of space from Airlines.End-to-end follow up with shipments - quotation, bookings, documentation, transportation & warehousing, custom clearance, flight status, delivery and invoicing with timely updates. Also included payment follow up and confirmation from local and ad-hoc customers.Planning and execution of Consolidation shipments.Co-ordination between internal departments, overseas offices, transport & warehousing agents, custom clearance agents, airlines and overseas customers.KPI incl. customer satisfaction, time-sensitive updates via email & phone, maintenance of DSR, incident handling, flight booking, waybill and invoice documentation, and payment confirmation.Maintaining professional rapport with customers as well as vendors (Airlines)

Bachelor'S Degree, Business/Commerce, General, 6.51 Gpa

An education in the various aspects of business, accounting and commerce with a specialisation in marketing and export management

Higher Secondary, Commerce, Economics, Accountancy, 92%