- Planned yearly department Objectives and budget, advising management of costs of capital investments. - Participated proactively with other department managers in developing and executing strategic annual departmental plans and objectives. - Defined, enforced, and audited Information Systems policies and procedures. - Evaluated, acquired, and deployed new technologies to support strategic and operational activities. - Security Assessment and improvement all over the company. - Served as an IT consultant for the companies customers. - Provided customers with hardware recommendations with HA to meet new needs. - Performed penetration testing on Eskadenia’s network, finding vulnerabilities and guaranteeing a fully protected environment. - Planed and acquired disaster recovery technologies to ensure business continuity. - Handled all web-hosting and cloud services, DNS zone purchasing and management. - Administered application servers (Exchange, SQL, IIS, VSS, Mcafee, Kaspersky.etc.). - Administered Windows and Active Directory servers (2000, 2003, 2008, 2012, 2016, 2019) - Prepared weekly, monthly, and yearly department performance reports.

- IT Consultation.- Server Administration “Planning, installation and troubleshooting” (Windows server 2003, ISA 2000-2004, AD, DNS, Exchange 2003, Oracle 6i DB, NAS Server).- Purchasing all IT Related equipment’s.- Technical Support for all IT Related Equipment and network installation.- Antivirus Management “server and client-side”.- Providing IT and ICDL training for employees.- Developing software to meet departments need.

- Created Users and groups over Active Directory.- Managed Rules over ISA Server 2004.- Provided technical support, hardware troubleshooting, maintenance, and network troubleshooting.- Software and hardware installation, installing and sharing printers over the network.

- Software Installation & Configuration. - Hardware Installation & Configuration. - PC Troubleshooting & Problem-solving. - Printers Maintenance & Troubleshooting. - Driver Installation, Installing Ink cartridges, Configuring updates. - Software Development (Developing Service Request Programs, Computer Inventory & Incident Handling Program).