Ana Hinton Email & Phone Number

United Kingdom

Cambridge, United Kingdom

Managing all aspects of the store operation to ensure the delivery of the correct brand standards as well as recruiting, training and developing the team. Offering friendly customer service and excellent speed of service to increase sales. Managing costs to increase the operating margin.Admin• Performing stock counts and manual calculation of operating margins• Data entry: inputting order forms onto an online system• Using online system to input rotas complying with company bandings• Adjusting weekly sales projections• Analysing P&L spread sheets to minimise costs and managing order levels to maximise profitRecruitment:• Sourcing candidates from both in-store and online applications• Conducting telephone and face-to-face interviews• Forming relations with the local job centre plus to source new applicants• Operating the online applicant system to create new job advertsTraining• Providing new starters with excellent training• Developing team members on their career paths• On the job coaching to increase standards and overall customer satisfaction

Iasi County, Romania

• Delivering outstanding customers service via email, telephone or face-to-face enquiries.• Enrolling new applications onto internal platform and tracking their progress. Updating client accounts.• Managing stress and resolving problems regarding travel, accommodation and securing jobs for clients in the United States.

România

• Actively sourcing new clients and projects and building rapport via email or telephone.• Designing brochures, leaflets, magazine templates and logos on demand. • Managing content on to WordPress platforms and increasing visibility via articles and several interviews• Working to deadlines in a fast-paced environment

Bachelor Of Arts - Ba, Journalism And Communication Sciences

International Erasmus Stage, Media And Journalism

Humanities And Social Studies Department, 9.5