Senior IT Consultant from global consulting practice with the expressed mission of bringing together process improvements, information dissemination, and technology innovation in the areas of Warehousing and CRM. As a trusted advisor to our clients, establish strong relationships to ensure customer success achieved by engaging both internal and customer teams to implement high quality projects. Understand customer needs so that a creative solution is delivered in minimum time maximizing the ROI at both ends. Experience in the design and development of testing solutions for customers across the globe including US, UK, Europe and Middle East both in on-shore and off-shore models. Providing support to Testing competency by establishing best practices and increasing customer satisfaction by replacing time-consuming, error-prone manual processes with elegant, automated solutions. Following are the assignments I have been involved in OP Finanical Finland (Scrum Master and Test Manager)Teradata US (Test Manager)HSBC Global (Test Manager / Scrum Master)Saudi Telecom Company - Riyadh (Teradata Consultant)Permanent TSB - Ireland (Test Manager Business Access Layer)Ericsson -Sweden (ETL Specialist - SAP BODS) Telia Sonera- Sweden (Technical Test Lead)Nordea - Sweden ( Test Consultant)

Involved in people Management. Bridge between associates and manager. Guiding associate around their career path. Facilitating associates in creation of their development goals. Facilitate manager in associates reviews. Guiding and mentoring associates in achieving their development goals. Helping associates in giving direction to complete a certification/training for their career growth.

Worked as Test Manager for Customer Support and Services (CS&S). Provided test management support for the implementation of ITIL processes in ServiceNow. Involved in user acceptance testing, test automation using ServiceNow Automated Test Framework (ATF) and bug analysis for overall improvement in the quality of the product. Using TestRail and JIRA for effective test management.

Working as Test Manager for Mobily Modernization Project. Providing test management support for migrating the current EDW implementation to the automated code generation and maintenance soltion using Teradata Unified Data Integrator and DevOp's implementation. Responsible for overall test strategy, test planning, test case creation, test execution, defect logging, defect analysis and user acceptance testing.

• Test management and Scrum Master responsibilities using Agile methodology.• Manage daily scrum calls, work estimation, tracking and reporting, sprint planning, backlog grooming, release management, retrospective meeting, scrum board, and sprint management.• Defect management and tracking using JIRA.• Review of test cases with reference to the scope of work, business requirements and architecture of the solution.• Review of test plan prior to releasing code to customer.• UAT test support to the customer• Main focal point for all sorts of communications from customer to the testing team.• Management of testing resources for successful deliveries. • Estimation of work and providing the respective completion timelines to the client for resolution of defects• Involved in test automation and process improvement initiatives.

• Conducted POC for implementation of Test Automation Framework in Health sector• Conducted presentations to different stakeholders. • Conducted training and workshops with the evaluation team• Provided active support to the team to resolve the issues in minimal time• Responsible for issue tracking, classification and resolution.• Evaluation of enhancement requests.• Overall coordination responsibility with Management, evaluation team and TAF technical team.

Test management responsibilities for roll out of Teradata Marketing Applications (CIM) for HSBC Program using Agile methodology (Scrum / Kanban). Successful deliveries of multiple projects of the program to multiple markets of HSBC globally which resulted in continuous growth in terms of business and revenue. Defect management and tracking around segment management, campaign management, lead management, offer management, customer management and integration with multiple channels.Review of test cases with reference to scope of work, business requirements and architecture of the solution. Review of test cases with the customer testing and architecture team to identify possible gaps and discrepancies. Review of test results prior to releasing code to customer. UAT test support to the customer. Key resource for all sort of inputs for PS account management team. Main focal point for all sorts of communications from customer to Teradata technical team. Handling all sort of escalations at management end. Management of Teradata resources geographically dispersed for successful deliveries on the program. Estimation of work and providing the respective completion timelines to the client for resolution of defects. Coordination with customer management, external vendors, internal management and technical team for various deliveries. Responsible for daily calls with client and internal management for project status check. Project review with stakeholders.

Worked on Teradata Solution Building Block (SMBB) methodology for building the access layer. Worked on the development of data mart for customer experience project around the complaint management domain. Involved in design, development and testing related activities. Coordination with client technical team. Review of technical documents.

Worked on the Financial Data Warehouse in the capacity of business access layer Test Manager and access layer test lead. Creation of test plans and strategy. Defect tracking and management using JIRA.User acceptance.Test completion reporting.Developed automated and manual scripts for data warehouse testing using Teradata global control frame work. Review of technical documents. Used JIRA for defect management and SVN for version control. Input to project management for process improvement.

Worked on the data migration project in the capacity of ETL Specialist. Worked on SAP Business Object Data Services for development of ETL transformations to cater the migration requirements of the client. Involved in the execution and troubleshooting of developed ETL jobs. Verified the results of migrated data prior to production rollout.

Worked on the BIX (Business Intelligence Excellence) program in the capacity of Technical Test Lead. Managed the technical testing during the integration and system test cycles of the project. Involved in the analysis of source data, verification of technical requirements. Involved in review of Informatica jobs.Developed automated and manual scripts for data warehouse testing. Involved in data load process using Linux scripting, Informatica workflow monitor, Teradata View Point and Teradata Scheduler. Worked on HP Quality Center to log all sorts of issues and track them accordingly during different testing cycles of the project. Provided recommendations and implemented processes for optimization

Worked as a Test Consultant on the core financial data warehouse. Involved in the review of source to target Mapping documents for different data streams. Carried out integration and system tests. Worked on HP Quality Center to log the defects

Promoted to project manager role to plan, schedule and execute large-scale IT implementations for multiple government sector clients. With my experience I proved myself as one of a trusted advisor for customer and successfully liaised between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.

Lead the business analysis stream by incorporating user and business requirements into cost effective, secure and user-friendly solutions known for scalability and durability. Helped organization mature the project into a product that increased the overall revenue of the organization. Key influencer for the pre-sales activity of the Electronic Government product. Re-engineered multiple systems that fuelled improvements to productivity, efficiency, up time and accuracy for business operations

Developed high standard customized ERP solution for manufacturing industry by analysing customer requirements and gaining in depth knowledge of ERP processes. Helped organization to mature the product by providing valuable feedbacks as an SME and increased revenue by providing support in sales and implementation.

Developed and maintained a Management Information System that reduced the organization risk and increased the revenue by providing clear statistics of the project executions. Administered and managed the overall IT operations of the organization.