Custom packaging manufacturing and printing solutions for local businesses & brands

- Provided personalized and attentive service to clients, addressing concerns and informing potential shoppers on merchandise and up to date promotions, contributing to an average monthly increase of over 1% in conversion- Utilized CRM tools to maintain accurate client records, track sales metrics, and analyze customer preferences in order to run data driven, targeted marketing initiatives- Engaged in the planning and setting of visual merchandising, ensuring displays were aesthetically appealing and aligned with brand guidelines, leading to a 10% increase in monthly traffic through the door

- Developed and maintained a comprehensive client list and implemented targeted outreach strategies, fostering a strong sense of brand loyalty, resulting in a 20% return rate within 2 months of initial purchase- Planned and executed social media marketing campaigns through Instagram and TikTok, consistently accounting for over 30% of all sales through the COVID-19 pandemic- Managed the store's social media presence, creating engaging and visually appealing content to showcase products, promote events, and drive brand awareness, enhancing online customer engagement