Ana Sofia Gutierrez Hernandez Email & Phone Number

Ciudad De México, México

- Director at Women of WeWork coaching, goal setting, and empowering +100 women across LATAM. - Successfully managed high-touch accounts with multi-level clients, driving client value, retention, and expansion according to client needs. (SalesForce, Grupo Modelo, Zendesk, TikTok, Google, DocuSign etc.)- Manage over 50 simultaneous high touch accounts with varying levels of business demand, retention and expansion.- Increase the client portfolio by 15% - 20% each quarter by identifying opportunities in existing account subsidiaries and sister companies.- Function as an expert in working models for global clients, customizing solutions and facilitating effective product adoption, securing long-term relationships.- Provide consistent, efficient and fully personalized client service, thanks to my extensive experience in legal, financial and operational terminology.

Ciudad De México Y Alrededores, México

-Director at Women of WeWork driving diversity and inclusion initiatives for +500 women across the globe.- Provided personalized and effective commercial solutions for more than 10 new clients on a daily basis.- Coordinated local and global events, facilitating meaningful connections between companies, creating a positive impact on networking.- Conducted research with the purpose of improving the customer experience by implementing innovative products that ensured account retention during the pandemic.

México

- Prospected and opened market at Mexico City, introducing products in F&B establishments and providing administrative and legal advice in the sales process. - Trained more than 100 sales representatives, increasing product sales by 65% in the following quarter.- Organized launch events that boosted product visibility and acceptance through consumer analysis and development of potential zones.

México

*Prospected, monitored, and closed accounts, with a focus on VIP clients like Petronas, J&J, Warner, NADRO, Mazda, Honeywell, Pirelli, etc.. .*Coordinated groups, handling both administrative and operational aspects.

Ciudad De México Y Alrededores, México

• IHG Loyalty Program responsable• High standard of quality and satisfaction during and after the visit• Social Media responses.• Medallia responses and Follow Up• Special requirements• Follow-up after check-out