• Assisting customers with registered investment accounts, RRSP, TFSA, FHSA, RRIF, RESP and different locked-in accounts;• Servicing customers with non-registered accounts and high interest saving accounts;• Providing customers with different disclosures, appropriateness and consents regarding the products they acquire;• Advising customers on different Mutual Funds and portolio solutions;• Processing pre-authorized contributions, redemptions, withdrawals and transfers;• Selling non-redeemable and cashable GIC’s;• Providing customers with tax documents and contribution receipts;• Delivering solutions and advice depending on customers profiles and objectives;• Educating customers on different types of accounts to help them achieve their financial goals;

• Assist organizations make the right business decisions, increase profitability, refine sales methods and define targets, budgets and business development strategies.• Define growth opportunities in new markets by building connections with strategic partners.• Help identify opportunities in supply, sales, distribution, implementation and partnerships.• Mentor organization on digitalizing key sales and operational processes.• Advise companies on launching loyalty programs and customer focused incentives.

• Developed a go to market strategy through a sales plan cumulating 500 million USD each year.• Led a team of 150 people across different business segments.• Ensured the BU sales team is accountable for achieving results for each segment of business.• Managed all levels of brand execution to achieve the highest consumer regards for our brands through exceeding the brand’s loyalty target.• Prospected and generated leads to expand our customers’ and partners’ network.• Launched with the support of the IT team, new digital applications and solutions based on customer feedback.

• Developed the region strategy which weight 300 million USD in sales, in alignment with the overall company strategy.• Built and maintained strong relationship with B2B customers to understand potential spend and future opportunities while growing account volume averaging 10% growth in sales each year for over 10 years;• Developed the company’s network of gas stations by opening 30 new locations in 10 years.• Plans and direct the efforts of the sales teams in securing sales volume through conversion and specifying activities and increasing the market share from 27% to 40% in 10 years.• Monitored market coverage, follow-up and closing ratios.• Utilized negotiation skills to influence and resolve complex problems and influence all stakeholders to drive reaults.

• Monitored KPI’s for the retail activities.• Assessed Profitability and supported the top management decision-making process by providing data analysis and business leads.• Reengineered processes.• Proceeded to Cash control. (BU of 100 million USD)