Ahmad Nassar Email & Phone Number

Cairo, Egypt

As an Application Support Manager, I lead and manage application development and support projects, ensuring seamless integration and optimal performance of our systems. My role encompasses acting as a key expert in implementation and integration projects, leveraging my extensive experience and knowledge to drive success.The following were responsibilities performed:Leadership and Management: Overseeing the application development and support teams, providing guidance, and ensuring… Show more As an Application Support Manager, I lead and manage application development and support projects, ensuring seamless integration and optimal performance of our systems. My role encompasses acting as a key expert in implementation and integration projects, leveraging my extensive experience and knowledge to drive success.The following were responsibilities performed:Leadership and Management: Overseeing the application development and support teams, providing guidance, and ensuring project milestones are met.Project Coordination: Leading various application development and support projects, ensuring alignment with business goals and timelines.Implementation Expertise: Serving as the primary expert in implementation projects, offering strategic insights and hands-on support to guarantee successful deployment and integration.Integration Projects: Managing and executing integration projects to enhance system interoperability and business process efficiency.SAP Project Involvement: Acted as a key user in the SAP project implementation, playing a pivotal role in ensuring the system met organizational requirements and user needs.Achievements:Successfully led the deployment of critical application updates, enhancing functionality and user satisfaction. Played a crucial role in the integration of third-party systems, resulting in improved data accuracy and operational efficiency. Key contributor to the successful SAP implementation project, facilitating smooth transitions and user adoption. Show less

Cairo, Egypt

Acting as a part of Microsoft EMEA region supporting team for operational database (Azure SQL DB & SQL managed instance) to help and empower customers. The following were responsibilities performed: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand the issue. Ensure customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Resolves… Show more Acting as a part of Microsoft EMEA region supporting team for operational database (Azure SQL DB & SQL managed instance) to help and empower customers. The following were responsibilities performed: Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand the issue. Ensure customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Resolves customer issues through problem solving, collaboration, and research. May take escalated issues as needed. Documents technical work and research. Performs in-depth product troubleshooting and remediation when needed. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues. Provides feedback to more senior engineers or the serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Identifies potential defects and escalates to product group to resolve. Applies broad knowledge of automated tools being used across other technologies and products. Provides feedback for tool improvement. Identifies and provides feedback to address process gaps in an effort to streamline processes and shares best practices broadly. Participates meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings to identify and communicate readiness needs to manager. wrote technical articles on Microsoft tech community. Show less

Cairo Governorate, Egypt

GROUPE ATLANTIC founded in France in 1968 by two engineers, Paul Radat and Pierre Lamoure, our group has a strong manufacturing culture as well as a mindset that focuses our strategy on people. With an eye toward the future and backed by our experience, we have been able to evolve and grow by constantly expanding our skills. GROUPE ATLANTIC has 23 manufacturing sites around the world, including 11 in France. Whether they are aimed at the final consumer or at professionals, each of our group… Show more GROUPE ATLANTIC founded in France in 1968 by two engineers, Paul Radat and Pierre Lamoure, our group has a strong manufacturing culture as well as a mindset that focuses our strategy on people. With an eye toward the future and backed by our experience, we have been able to evolve and grow by constantly expanding our skills. GROUPE ATLANTIC has 23 manufacturing sites around the world, including 11 in France. Whether they are aimed at the final consumer or at professionals, each of our group strategic brands (Atlantic | Ideal Boilers | Thermor | Sauter | Lazzarini | Ygnis | Hamworthy | Austria Email | Ideal Commercial | Keston | Gledhill | Erensan) has a very specific positioning and identity of its own, but they all share a spirit of innovation, product quality, and a sense of service. The following were responsibilities performed: Part of the International Supply Chain support group as the local Application Engineer.Supporting the group resources and applications regarding the production and manufacturing process. Doing the Technical analysis, planning and applying the needed modifications and customization for different systems to fit the local needs of the production lines. Show less

Cairo, Egypt

RightGroup is a leading business software solutions company in the Middle East region which has two companies RightExpert specialized in Microsoft Dynamics AX, CRM and other ERP products and RightSoft specialized in Human Recourse Management Systems with its main software HumanPlus®. And I joined RightSoft as a part of its development team as a senior software developer. The following were responsibilities performed: HRMS (HumanPlus®) system and business logic analysis, developing new… Show more RightGroup is a leading business software solutions company in the Middle East region which has two companies RightExpert specialized in Microsoft Dynamics AX, CRM and other ERP products and RightSoft specialized in Human Recourse Management Systems with its main software HumanPlus®. And I joined RightSoft as a part of its development team as a senior software developer. The following were responsibilities performed: HRMS (HumanPlus®) system and business logic analysis, developing new features and making enhancements on the HRMS. Site visits to clients offices to deploy or support the system. Show less

Egypt

Android Projects :Creating Android applications and marketing them on Google play store (Assistive Flashlight , Battery Charging Current ) .Software Development: working for a Company in Kuwait to Create and Develop a purchase system For Kuwait National Assembly (Majles Al Ommah) on SharePoint Server 2013.

Egypt

Part of the technical office team in Ministry of Housing, Utilities and Urban Communities Development (MHUUD) as a Program Management Advisor.The following were responsibilities performed:Maintain contact and follow up with the Agencies, HCWW and subsidiaries regarding the status of their projects in PRiSM, Ensure that all project details are entered and that they are updated on a monthly basis.Carry out a regular review of project data quality in PRiSM and coordinate with users… Show more Part of the technical office team in Ministry of Housing, Utilities and Urban Communities Development (MHUUD) as a Program Management Advisor.The following were responsibilities performed:Maintain contact and follow up with the Agencies, HCWW and subsidiaries regarding the status of their projects in PRiSM, Ensure that all project details are entered and that they are updated on a monthly basis.Carry out a regular review of project data quality in PRiSM and coordinate with users regarding correction actions, if needed.Review the WBS of projects in PRiSM to ensure that they provide a complete breakdown of the project scope and recommend any needed changes to the relevant user.Conduct project audit visits aimed at ensuring that PRiSM data is complete and accurate. Follow up with users to ensure that project data in PRiSM is updated based on the audit findings.Evaluate counterpart training needs regarding PRiSM and project management and controls concepts. Developing training plans and Train users on how to use (PRiSM) and guide them thru it.Coordinate with the PRiSM programming team regarding any reporting or system requirements by users.Coordinate with the counterpart regarding meetings and PRiSM demonstrations to senior management. Show less

Egypt

USAID Grant Program Called Water Policy and Regulatory Reform (WPRR).The Program objective is to support the development and implementation of key reforms and build capacity in government institutions mainly Egyptian Water and wastewater Regulatory Agency (EWRA) and Ministry of Housing, Utilities and Urban Communities Development (MHUUD). And in 2012 government of Egypt decided to establish a new ministry called Ministry of Water and wastewater Utilities (MWWU).In order to support… Show more USAID Grant Program Called Water Policy and Regulatory Reform (WPRR).The Program objective is to support the development and implementation of key reforms and build capacity in government institutions mainly Egyptian Water and wastewater Regulatory Agency (EWRA) and Ministry of Housing, Utilities and Urban Communities Development (MHUUD). And in 2012 government of Egypt decided to establish a new ministry called Ministry of Water and wastewater Utilities (MWWU).In order to support government of Egypt in achieving its reform objectives for the water and wastewater sectors. The following were responsibilities performed: Part of the Program Management task group as a Project Management System Developer then Program Management Advisor, participating in system and business logic analysis, Planning and participating in the audit visits to the project sites to confirm the quality of the data in the system and writing reports on this visits, developing training plans and Train users on how to use (PRiSM) and guide them thru it, Supporting and coordinating with the two ministries and the Agencies and Subsidiaries to resolve system and management issues and that’s involve interacting with high-ranking government officials. and other technical responsibilities like: participating in a full network and server installation for two agencies (CAPW,NOPWASD), Monitoring and Managing the Active Directory And the ISA Server and Users Activates on the Server, developing new features and making enhancements on the Program Management System (PRiSM), Support and administrate (PRiSM) server and all office hardware and software. Making servers installation and administration when needed. Show less

Egypt

On October 1, 2005 CH2M HILL signed a contract (USAID Grant) for the provisionof technical assistance to the Ministry of Housing, Utilities and Urban Communities.The focus of this contract is the provision of assistance in the operationalizationof the water sector Holding Company and regulatory authority, under project calledWater and Wastewater Sector Policy Reform (WWSPR). The following wereresponsibilities performed:Preparing weekly Reports with (SQL Server 2005… Show more On October 1, 2005 CH2M HILL signed a contract (USAID Grant) for the provisionof technical assistance to the Ministry of Housing, Utilities and Urban Communities.The focus of this contract is the provision of assistance in the operationalizationof the water sector Holding Company and regulatory authority, under project calledWater and Wastewater Sector Policy Reform (WWSPR). The following wereresponsibilities performed:Preparing weekly Reports with (SQL Server 2005, Visual Studio 2008), Testing andDebugging the Program Management System (PRiSM), Monitoring the Activates onthe server, Providing Help Disk assistance in IT issue. Show less

Egypt

The Network Marketing Industry is a growing and exciting world of business that provides a way to sell products and/or services directly to customers, away from a traditional retail location. The industry allows businesses to connect with customers on a one-to-one basis – be it in groups, online, by phone or through catalogue sales. In network marketing, a salesperson earns a commission by referring a company’s products to customers. They also earn commission when other salespeople in his… Show more The Network Marketing Industry is a growing and exciting world of business that provides a way to sell products and/or services directly to customers, away from a traditional retail location. The industry allows businesses to connect with customers on a one-to-one basis – be it in groups, online, by phone or through catalogue sales. In network marketing, a salesperson earns a commission by referring a company’s products to customers. They also earn commission when other salespeople in his or her network successfully refer products. What really sets network marketing companies apart from more traditional retail industries is the ability for a person to start their own business, without major investment in inventory, expensive office spaces or shop fronts, challenging start-up costs, or prior education in developing business plans. Additionally, the marketing, packaging and advertising of the products are already taken care of by the company which eases the burden on the salesperson and therefore enabling them to focus solely on promoting the company's products.My IR ID IS (HG253686) --- (Ahmad Nassar) Show less

Egypt

Responsible for developing new projects related to the Microsoft programming courses. The programs were related to the vb.net (desktop and web application).and my career achievement during that was working in a team of 5 members on a web project called (Egyptian Electronic Elections) it was about how the citizen can vote for the president online from any place without any one knowing his data because it have been encrypted and also the votes was calculated automatically and presented on the web… Show more Responsible for developing new projects related to the Microsoft programming courses. The programs were related to the vb.net (desktop and web application).and my career achievement during that was working in a team of 5 members on a web project called (Egyptian Electronic Elections) it was about how the citizen can vote for the president online from any place without any one knowing his data because it have been encrypted and also the votes was calculated automatically and presented on the web page at once. Show less

B.Sc. Commerce

Education record