While being part of many projects and deployments, I evolved my technical skills (using PowerShell, GPO & other tools or governance means), aiming for the best user experience while ensuring corporate policy compliance. My role now involves more people, in my constant effort to deliver and maintain all provisioned services in a clear and robust way for the users.

By spending time on IT, I've come to realize the procedures in place, and how they can be refined to be more efficient and less time-consuming than they are.With a constant desire to be productive, I’ve gradually taken up responsibilities involving user account creation and handling, applying robust tape backup routines for crucial systems, and amending procedures with effectiveness in mind. By interacting with senior administrators and being an active member on numerous deployments and adaptations, my sphere of knowledge has widened. I have developed a set of skills on Microsoft server-based products (Active Directory, Exchange etc.) as well as provisioning for new software deployments (testing, documenting, and streamlining the deployment process).

IT-supporting ~1000 employees of the organisation, by means of everyday support and project implementation - such as rollouts and security upgrades.• PC Imaging & configuration for the end user.• Hardware / Software troubleshooting, by testing and research.• Supporting end-users by the phone, or by presence.• Decision-making for incident handling.• Supporting employees from abroad (in English), connecting via remote desktop if deemed necessary.• First-line testing and evaluation of new hardware / software.• Lab work, with assistance from the Lab Manager.• Implementing security standards accross the organisation, by participating in team meetings and always being in sync with my colleagues.• Regular use of SAP as a worklog.I started this job as an 6-month intern, but I was given the option to stay.

The company specialised in compiling and alalysing raw data from hospital databases, and producing an end product (an analysis) for medicine companies.My job involved getting to each hospital, arranging the data extractions, and extracting the necessary data from the hospital database. Since there are multiple platforms and software in each different hospital, the job required me to conform to an extent. The job also helped me develop many social skills, and come in touch with the actual job market and its needs.