Anastasios Giannopoulos Email & Phone Number

Greece

Athens, Attiki, Greece

• Monitor daily reports to detect fraudulent activity, enforcing all security measures to safeguard sensitive data.
• Detect and report suspicious & fraud activity
• Identifying, verifying and escalating suspected cases.
• Monitoring and investigating suspicious / higher risk chargebacks
• Perform effective investigations on customers transactions & betting behavior based on risk levels.
• Ensure compliance with all AML&CFT laws and regulations.

• Providing service to the company’s customers in a fast and effective manner
• Identifying, troubleshooting and solving payment, technical and in-game issues via inbound and e-mail
• Escalating emerging issues internally in a timely fashion
• Keeping up to date with internal policies and staying compliant with procedures
• Maintaining a positive attitude with professionalism while interacting with both customers and colleagues
• Participating in the Responsible Gaming Department as an Ambassador

Neo Irakleio Attikis, Athens

 Staff Management & Training Procurement Management Cash Management Barista