Anastasios Karras Email & Phone Number

Athens Metropolitan Area

Greece

-Coordinate and supervise the training & assesment process of store managers-Leadership Coaching-Succession Planning-Assessment Centers-Psychometric Tools (Analysis and Feedback)-360 feedback to middle level managers and action plan creation-follow up-Use of LMS-Training need assessment- Develop seminars and aplication based on ROI methodology-Conduct seminars as a trainer (soft skills)

Athens

-Develop job descriptions and job specifications-Screen candidates resumes and job applications-Conduct interviews-Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes-Provide recruiting reports-Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes

- Coordinate and supervise the training & assesment process of store managers- Build training programs from scratch (from the initial idea through planning, implementation, review and outcomes analysis)-Conduct seminars (induction, soft skills), workshops, individual training sessions etc.- Coaching-Collaborate with management to identify company training needs-Conduct evaluations to identify areas of improvement

- Managing the daily store activities- Staff coordination- Staff training- Complaint management- Sales and Customer Service- Maintaining and developing customer base

- Manage the publishing and distribution process of market guides- Support and guide the sales team- Keeping records of the performance of the sales team- Staff training- Analysis of customer research, current market conditions and competitor information

- Managing the daily store activities- Staff training, guidance and support- Performing presentations of new products and services - Preparing reports regarding the productivity (qualitative and quantitative) of the sales team - Preparing reports of the overall productivity of the store- Sales and Customer Service- Complaint management- Ensuring the team to deliver excellent customer service

- Conducting in-depth reviews of the client's financial circumstances - Analyzing information and preparing plans best suited to individual client's requirements- Mutual Funds Management: promoting and selling financial products to meet given sales targets- Insurance Programs- Creation and constunt development of personal portfolio

Master Of Business Administration (Mba), Business Administration And Management, General

- Management of People and Organizations - Advanced Quantitative Methods of Analysis for Managers - Economics for Managers - Financial.

Bachelor Of Business Administration (B.B.A.), Business Administration