• Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Forecast and track key account metrics• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis• Monitor and analyze customer’s usage of our product• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships• Liaise between the customer and internal teams

• Involved in the day to day management of clients.• Responsible for developing new markets and maintaining current customers.• Delivering on going market analysis and assessment of competitors• Planning sales and promotion activities in cooperation with the sales team including product and price planning.• Setting targets according to the customer’s needs for each store and to evaluate the results.• Gaining a strong knowledge and understanding of a clients’ brand and products.Representation of the company in international exhibitions (IFA Berlin, Device Network in Prague)

• Attraction, promotion, support and retain investment in Greece• Evaluation and support Greece’s Strategic Investment (Fast Track) project• Inform investors of Greece’s institutional, tax, legal, financial framework