Anasuya Sengupta Email & Phone Number

Salt Lake City, Utah, United States

South Jordan, Utah, United States

• Worked as a Application Customer service representative dealing with Insurance plans for Medicare.• Handling customer calls, explaining the insurance plans. Guiding them to the products that is ideal for the customer.• Dealing with any complaints and helping in fixing their problems.• Responding to customer requirement and assisting them in finding the correct solutions for them.

Draper, Utah, United States

• Working with children one-on-one and in groups, supervising activities, keeping students on task• Creating schedules and routines, ensuring children have a proper balance of rest and physical activities• Instructing each student on their regular class work and guiding them to build their skills ahead.• Planning curriculum targeting areas related to child development such as social, motor and language skills• Developing language skills by reading to students and encouraging discussion through storytelling activities• Updating parents on their child’s progress with daily recordkeeping and documentation of behavior issues• Helping students interact and adapt socially through activities that promote group engagement and fairness, such as group experiences for music and parallel play for choosing activities

Melbourne, Victoria, Australia

• Receive and count working cash at beginning of shift• Identify customers, validate and cash checks• Accept cash and checks for deposit and check accuracy of deposit slip• Process cash withdrawals• Perform specialized tasks such as preparing cashier's cheque, personal money orders, issuing traveler's cheque and exchanging foreign currency• Perform Overseas telegraphic transfer• Perform services for customers such as ordering bank cards and checks• Receive and verify loan payments, mortgage payments and utility bill payments• Record all transactions promptly, accurately and in compliance with bank procedures• Balance currency, cash and cheque in cash drawer at end of each shift• Answer inquiries regarding transaction and savings accounts and other bank related products• Attempt to resolve issues and problems with customer's accounts• Initiate and open new accounts• Explain, advise on and promote bank products and services to customers• Identify referral opportunities and make relevant referrals• Ensure compliance with all internal controls and established policies and procedures• Responsible for Bank Treasury as a Custodian• Responsible for ATM as Custodian

Melbourne, Victoria, Australia

• Customer Service Attendant Managing Customer Relations providing Exemplary Customer service including liaising with Housekeeping and other Staff members.• Sales via phone and Internet as well as direct contact with customers.• Completed general office duties includes Typing Menus, Filing, • Taking telephonic bookings, Processing cash and credit card payments.• Scheduled bookings and maintained up-to- date confidential guest profiles.• Troubleshoot and resolved problems.

Melbourne, Victoria, Australia

• Direct sales via phone and internet.• Daily banking data entry.• Checking guests in and out of 117 rooms across 6 separate locations.• Providing customer services such as tours, shuttles & taxis, onward accommodation and tourist information.• Liaising with staff members of other departments.

Advanced Diploma, Hospitality Administration/Management

Bachelor'S Degree, Hotel/Motel Administration/Management