Anatole Doak Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

New York City Metropolitan Area

New York City Metropolitan Area

CallMiner is a proud provider of speech analytics solutions for improving agent performance and customer intelligence. Founded in 2002, CallMiner pioneered the speech analytics industry. With our years of industry leadership and over 2 billion hours of conversations mined, we are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions.

Greater New York City Area

Customer Service and Support are the heart and soul of your brand- they represent who you are to customers! Issues are inevitable (no matter how awesome the product) and we can help you more efficiently and effectively improve your agents' service quality to make every interaction an engagement opportunity to increase customer satisfaction, loyalty, and retention. MaestroQA integrates with ticketing systems, streamlines and simplifies the review/feedback process of agents, and automates reporting to improve trainings, 1:1 coaching, and overall customer satisfaction and experience.

inSided's community engagement platform helps brands reduce customer service costs, improve customer satisfaction, reduce churn and improve innovation - attracting millions of visitors for companies like Sonos, TomTom, T-Mobile, Soundcloud, Nutanix, BNP Paribas, and Phililps. Our platform facilitates interaction between your company and your customers - working closely with our customers we have helped them: • Improve customer experience and reduce contact center costs through community peer-to-peer support. • Improve customer service response times and increase customer satisfaction by building a trustworthy self-service channel. • Reduce churn by improving CSAT scores. • Improve products, services and drive innovation by listening to customer feedback and actively involving customers with their brand. We are an experienced team with community building firmly rooted in our DNA, we have been building successful online communities for over 10 years and work closely together with our customers creating community success. If you're interested in having a chat or receive a case study with proven ROI about how communities can help your brand, please reach out to anatole.doak@insided.com or visit our website www.insided.com.

Greater New York City Area

Philadelphia, Pa

At JLL, I drove business through cold calling and emailing prospective tenants in the market. I represented Tenants and Landlords throughout Philadelphia's central business district and provided strategic consulting and real estate advisory services.

Arlington Va

World First has offices in the UK, US, Asia and Australia. We look after over 60,000 people, companies and e-commerce merchants who want to make payments around the world. Last year we transacted over $10 billion and make thousands of transfers each day.It’s no secret that the economic picture has created a real headache for businesses in the last few years, and businesses need to be strategic in how they manage their business dealings. One way which has often been overlooked, particularly by SMEs, is the issue of managing their international payments.With World First, I’ve been able to work with clients to develop tailored solutions to help them manage their exposure to currency markets.

Vienna, Va

• Research target audiences for grassroots marketing campaigns• Develop and write social media content for Facebook and Twitter

• Managed customer relations for over 50 inquiries daily and improved customer communications through maintaining McGrath’s Appfolio Database of over 700 properties• Coordinated logistics of over 90 repair projects per month, ensuring projects were completed accurately and punctually while working with a diverse contractor and client base

Bachelor Of Arts (B.A.), American Music Culture

Master Of Science In Business Analysis, Business/Commerce, General

Education record

Education record