Key Responsibilities· Act as a liaison between business, sales and IT teams to refine the product and incorporate features;· Created sprint release plans with input from development teams;· Applied agile methods and processes to promote a disciplined project management process.Key Achievements· Led several complex integrations with other IT systems to optimize user experience: moderators spend 2 times less time on one claim;· Convinced the client to make several improvements for managing the project without involving developers: released 5% of developers’ man-hours monthly;· Led an improvement that allowed to stop using the paid module imperceptibly for end users and to save €2,5K per month;· Integrated an AI for category recognition by the attached photo to improve claim routing.

Moscow Region IT Center is a subordinate organization of the Moscow Region Ministry of IT.· Project management and analytics of several web portals of the Moscow region;· Involved in the entire SDLC cycle of the BPM system (Camunda based) from business requirements, functional requirements, development, and QA;· Reports and presentations creation;

Key Responsibilities· Management of a large IT project (Dobrodel) of the Government of the Moscow Region;∙ Management of government contracts within the project;∙ Project planning, with the subsequent distribution and control of the implementation of tasks within the team and departments related to the project;∙ Creation and maintenance of project documentation, preparation of presentations and reports (SQL queries, automation of statistics generation in MS Excel);∙ Project risk management, and deadline control.Key Achievements · Convinced top managers of the need for a redesign of the project and launched the redesign;∙ Launched a new section of voting inside the project, which increased the number of users by 1.5M;∙ Removed chaos, and organized and debugged work with performers, users, and developers

Head of business department of MTS Bonus project with 8 subordinated regular employees (4 project managers, 2 customer care specialists, web designer, marketing analyst) and 2 part-time employees (customer care specialist and copywriter).Key responsibilities:• Control of the development and implementation of business plans and commercial terms of negotiated agreements and contracts, assessment of potential risk;• Management of the execution of obligations of the company under the contract, maintenance of the contact with clients, renegotiating contracts and agreements, and organization of the proper and timely flow of documents;• Strategy preparation and implementation of new solutions and functionals to meet the KPI set by the client;• Staff recruitment, training, control, the definition of tasks for subordinated employees, and control of implementation and timings;• Management of the project development;• Preparation of presentations with project results, proposals, and analytics of the project’s efficiency.

Key responsibilities:• Full project management of existing company’s projects;• Delegation and control of tasks to junior colleagues;• Work with external contractors;• Strategies and proposals development;• Account management;• SEO.Realized projects for clients:• UFS;• Ely Lilly;• Stada.

Key responsibilities:• Daily project management and supervision for digital & CRM projects on branded activities of Philip Morris;• Technical requirements development;• Contractors and team management and collaboration with other departments and agencies;• Reporting to the client together with CRM and digital account manager.Launched projects:• Bond Street;• Optima.

Key responsibilities:• New features development in MTS Bonus project, planning staff's workflow, managing the BAU operational and tactical aspects of the project;• Assisting in the evaluation of client's needs;• Possessing of full understanding of the service including technical features and building expert knowledge in the project and sharing knowledge with the team;• Preparation of various reports and presentations with results and proposals for the client;• Reviewing the status reports of the team across MTS Bonus project.

Key responsibilities:• Communication with the client;• Concepts and proposals development;• Project documentation, technical descriptions preparation, planning, and reporting;• Target setting, resource planning, and allocation of responsibilities to staff;• Contractors finding, setting their objectives, control;• Quality and timing control;• Support running projects.Completed projects for:• MTS — “20% return”;• Sportmaster — FB-application “Internet shop”;• Brother — campaign in social networks FB and VK (B2C and B2B groups);• Samsung — Large CRM program, BTL-campaign in Moscow “WCG 2010”, BTL-campaign in various cities of Russia “WCG 2009”, BTL-campaign for the exhibition “Igromir”;• Volkswagen — Polo sedan promotion: Project “National expert”;• Panasonic — Panasonic club, segmented e-mail campaign.

Key responsibilities:• Web/WAP-sites design and HTML-layouts development;• Design, HTML-layouts development, and programming of e-mail deliveries;• Configuration of the websites and mailing lists on corporate platform B!3a;• Projects’ technical maintenance;• Localization of foreign websites;Completed projects for:• MTS — HTML layouts and programming for MTS Extra, banner for “GOOD’Ok”, several WAP-sites;• Samsung — design, HTML layouts, and programming of e-mail campaigns, HTML layouts, and banners for the project “Rock your university!”;• P&G — localization of the website “Always”, HTML layouts for website “Pampers”, static and flash banners development;• Blinko — Corporate site of mobile content localization and support, concept creation, design and layout development of splash pages, flash banners development.

Key responsibilities: • Websites design and HTML layouts preparation;• Image processing, prepress;• Creation of static and flash banners;• Support the company website.

Key responsibilities: • Business-processes analysis and description;• Market overview;• Competitors research;• Operation with clients’ DB.