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Anatoly Kohan is listed as Senior Technical Services Engineer at CROC, a company with 1548 employees, based in Moscow Metropolitan Area, Russian Federation, Russian Federation. AeroLeads shows a work email signal at us.ibm and a matched LinkedIn profile for Anatoly Kohan.
Anatoly Kohan previously worked as Wintel Multi-Vendor Support Center of Competency Level 2 at Ibm and POWER Systems Service Representative at Ibm. Anatoly Kohan holds Engineer, Optics from Bauman Moscow State Technical University.
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AeroLeads found 1 current-domain work email signal for Anatoly Kohan. Compare company email patterns before reaching out.
Experience in private cloud support and deploy. Open Source software support and setup including experience in OpenStack administration and support. DevOps practises, deploying to Openshift/Kubernetes. IBM Power Systems (AIX, VIOS, Red Hat, System i), x86 products (IBM, HP, DELL, Fujitsu, etc) deployment and maintenance.Possessing an in-depth knowledge and experience in service delivery area. Advanced skills in customer communication and complex problem solution.
Listed skills include Power Systems, Hardware, Technical Support, Computer Hardware Troubleshooting, and 36 others.
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A career timeline built from the work history available for this profile.
Moscow, Russia
Unix and open-source service delivery team. IBM Power Systems customer support. AIX, Red Hat system administration. IBM Flashsystem. Private cloud OpenStack based support. Public cloud customer support. DevOps services.
Moscow, Russian Federation
Provide second tier (Level 2) remote technical support to IBM Wintel MV SSRs and Clients. Highest level of Multi-Vendor support as a Global Wintel Server (Hewlett-Packard, Dell, Fujitsu, Nokia) Europe Union Competency Center member.
Moscow, Russian Federation
- Responsible for on-site installation, maintenance and repair of IBM systems and components, including hardware, networking products, software and operating systems. - Coordination of hardware and/or software support and delivery of operational services as required by the client. - Advise clients of preventive maintenance, configuration, operation and.
Moscow, Russian Federation
- Responsible for planning, scheduling, prioritizing and coordinating install, upgrade, repair and maintenance activities and understanding their client requirements so that the listed activities flow properly. Responsibilities include any or all of the following: receiving, reviewing, and coordinating client's requests for break/fix resolution, builds.
Moscow, Russian Federation
- Analyzing problem customer situation related to HW / SW maintenance contract, warranty or special bid missing information in IBM internal databases. Communication with Front Office engineers, Sales department, Customer Fulfillment department to analyze complex current contract / warranty status either for HW or SW related issues.- Verifying entitlement.
Moscow, Russian Federation
- Performing call handling actions, obtaining facts quickly and competently from a customer. Diagnostics of any customer problems rapidly and providing quick resolution to customer questions.- Following a standard call flow and problem handing processes (scripted or not scripted). Using technical resources and tools, supporting the customer by answering.
Other employees you can reach at croc.ru. View company contacts for 1548 employees →
Luis Miguel Yañez Encarnacion
Colleague at CrocTepic, Nayarit, Mexico, Mexico
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AN
Alexander Nazarov
Colleague at CrocMoscow, Moscow City, Russia, Russian Federation
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VT
Vitaliy Taplenkin
Colleague at CrocMoscow, Moscow City, Russia, Russian Federation
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PL
Pavel Lutsik, Cissp
Colleague at CrocRussia, Russian Federation
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Maria Tolmacheva
Colleague at CrocRussia, Russian Federation
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МП
Марголин Павел
Colleague at CrocMoscow, Moscow City, Russia, Russian Federation
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НД
Никита Дементьев
Colleague at CrocRussia, Russian Federation
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MS
Maria Shibanova
Colleague at CrocMoscow, Moscow City, Russia, Russian Federation
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AC
Artem Cherepakhin
Colleague at CrocMoscow, Russia, Russian Federation
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АЛ
Александр Лозуков
Colleague at CrocDomodedovo, Moscow, Russia, Russian Federation
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Quick answers generated from the profile data available on this page.
Anatoly Kohan works for CROC.
Anatoly Kohan is listed as Senior Technical Services Engineer at CROC.
AeroLeads has found 1 work email signal at @us.ibm for Anatoly Kohan at CROC.
Anatoly Kohan is based in Moscow Metropolitan Area, Russian Federation, Russian Federation while working with CROC.
Anatoly Kohan has worked for Croc and Ibm.
Anatoly Kohan's colleagues at CROC include Luis Miguel Yañez Encarnacion, Alexander Nazarov, Vitaliy Taplenkin, Pavel Lutsik, Cissp, and Maria Tolmacheva.
You can use AeroLeads to view verified contact signals for Anatoly Kohan at CROC, including work email, phone, and LinkedIn data when available.
Anatoly Kohan holds Engineer, Optics from Bauman Moscow State Technical University.
Anatoly Kohan is listed with skills including Power Systems, Hardware, Technical Support, Computer Hardware Troubleshooting, Aix, Vios, Virtualization, and Hardware Installation.
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