Alvaro Navarro Bastante Email & Phone Number

Spain

Sydney, New South Wales, Australia

• Work closely with the Country Manager to grow the budget and define post-COVID strategy.
• Lead an Operations team of 12 people in AU and 3 Business Analysts in UK, NL, and SE.
• Govern local projects, processes, workflows, and systems with involvement from cross-functional teams based in Australia and Europe to increase Business and Operations efficiency.
• Identify risks, dependencies and challenges. Keep Top Management informed and enact mitigation actions.Key Achievements:
• 20% increase in team productivity by harmonizing processes and workflows across the region, setting up a ticketing system and deploying custom solutions and automation.
• Implementation of a new Agile rhythm to bring the team together and to align the focus on the core business, resulting in a 5% increase in team engagement in 2 months.

Sydney, New South Wales, Australia

• Help TheFork to expand its geographical footprint by program managing the integration of newly acquired companies:
• Define and govern integration programs, in close collaboration with the Program Director and stakeholders across Management, Business, Operations, Product, Legal and HR in Australia, Europe and South America.
• Supervise risk management, project dependencies and issues. Keep the Executive team informed and implement mitigation plans.Key Achievements:
• Integration of 𝐑𝐄𝐒𝐓𝐎𝐑𝐀𝐍𝐃𝐎 (Restaurant Reservations Platform in Central & South America): ○ Onboarding of 57 employees and migration of 1.8 million Users in 6 months. ○ Design of a project framework to migrate 3,500.
• Revamp and completion of 𝐃𝐈𝐌𝐌𝐈 integration (Restaurant Reservations Platform in Australia): ○ Migration of 2 million Users in 7 months and 2,800 Restaurants in 15 months.

Madrid, Community Of Madrid, Spain

• Translate CEO’s vision into an actionable Product strategy and roadmap to develop IP-based solutions within the Public Safety (Emergency Services) domain.
• Lead Engineering team (5 members) and build a strong culture based on Agile principles and Career Development.
• Strengthen the relationship with the main client INdigital (leading public safety provider in US).Key Achievements:
• Simplification of rhythm and workflows with client stakeholders to enhance communication and reduce 30% the average number of iterations.
• Implementation of a recruitment process to attract and hire more engineers while maintaining excellence.

Paris, Île-de-France, France

• Govern company CRM product roadmap and, afterwards, SRM roadmap too.
• Identify project dependencies, issues and risks. Communicate to Top Management and execute contingency plans.
• Coordinate relationships with main stakeholders from Management, Sales, Account Management, Operations, Legal and Finance teams (300+ users in 12 different countries) and work with a dedicated team of 7 Engineers.
• Lead end-to-end process to implement business needs and communicate new system functionalities.
• Streamline and enhance sales and operations workflows.
• Train, coach and mentor 2 members of the Project team.Key Achievements:

Paris, Île-de-France, France

• Collaborate with Sales and Account Management teams to devise, set up and evolve technical solutions to optimize the performance of Advertisers’ online Marketing campaigns.
• Manage the technical relationship with 30+ Advertisers and 15+ Publishers.
• Code internal tools and customized solutions on an ad-hoc basis.
• Build technical foundations and standards for ES and PT markets.
• Coach 5 newcomers as part of the onboarding process.Key Achievement:
• 3 times nominated for TOP 100 Employees due to feedback received from peers, Commercial teams and clients.

Madrid, Community Of Madrid, Spain

• Support Sales & Presales teams with technical requests related to Telephony system and all added-value solutions.
• Perform QA validations of major released versions.
• Provide Level 2 support to large enterprises where Telefonica deploys and maintains Aastra solutions.

Madrid, Community Of Madrid, Spain

Design a basic skeleton of Linux embedded version and develop basic Network protocols in collaboration with other Software Engineers.