Ana Victoria Poynton

Ana Victoria Poynton Email and Phone Number

Video Conference Host for Market Research @ Mycroft Technologies Inc
Ana Victoria Poynton's Location
Monterrey, Nuevo León, Mexico, Mexico
About Ana Victoria Poynton

I am a highly motivated and results-driven professional with a strong background in leading customer service, technical assistance, and training & development. With a talent for designing and delivering comprehensive training sessions, I excel at supervising and leading teams to reach their full potential. My strengths lie in multitasking, meticulous attention to detail, and clear communication, paired with a solid sense of organization.Currently, I am studying law with the goal of leading my own business in the future. I’m a native Spanish speaker, fluent in English, and have A1-level proficiency in German. I’m also proficient in Microsoft Office, Google Suite, and Oracle SQL. I am adaptable, resilient, and committed to providing world-class service, bringing passion and a client-focused approach to all interactions.In addition to my technical skills, I am proactive, ethical, and patient, with strong critical thinking and presentation abilities. I value honesty, empathy, and respect in both personal and professional settings, and I strive to uphold these values in my work. I’m enthusiastic about taking on new challenges that foster personal and professional growth, and I am excited to bring a positive, solution-oriented mindset to any organization.

Ana Victoria Poynton's Current Company Details
Mycroft Technologies Inc

Mycroft Technologies Inc

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Video Conference Host for Market Research
Ana Victoria Poynton Work Experience Details
  • Mycroft Technologies Inc
    Video Conference Host For Market Research
    Mycroft Technologies Inc Feb 2023 - Present
    Austin, Texas, United States
    As a Video Conference Host for Market Research, I am an integral part of a dynamic and growing team at a leading online video conferencing platform. I am responsible for facilitating and supporting market research meetings, ensuring a seamless user experience for our customers.I assist customers with accessing the platform and basic technical troubleshooting. I take detailed notes on customer requests and observations, proactively solve technical issues during the meetings, and follow up with customers via email and phone to ensure their needs are met.
  • Tata Consultancy Services
    Customer Service Trainer
    Tata Consultancy Services Jul 2022 - Oct 2022
    Monterrey, Nuevo León, Mexico
  • Gilbarco Veeder-Root
    Tech Support Center Specialist
    Gilbarco Veeder-Root Apr 2022 - Jul 2022
    Monterrey, Nuevo León, Mexico
  • And Agency®
    Customer Service Supervisor And Trainer
    And Agency® Sep 2020 - Dec 2021
    Monterrey, Nuevo León, Mexico
  • And Agency®
    Customer Service Trainer
    And Agency® Jun 2020 - Dec 2021
    Monterrey, Nuevo León, Mexico
  • And Agency®
    Customer Service Representative
    And Agency® Sep 2019 - Jun 2020
    Monterrey, Nuevo León, Mexico
  • La Casa Que Canta
    Early Music Stimulation Teacher
    La Casa Que Canta Aug 2018 - Mar 2020
    San Pedro Garza García, Nuevo León, Mexico
  • Super Fitness Damas
    Sales Consultant
    Super Fitness Damas Jun 2016 - Aug 2016
    Monterrey, Nuevo León, Mexico

Ana Victoria Poynton Education Details

Frequently Asked Questions about Ana Victoria Poynton

What company does Ana Victoria Poynton work for?

Ana Victoria Poynton works for Mycroft Technologies Inc

What is Ana Victoria Poynton's role at the current company?

Ana Victoria Poynton's current role is Video Conference Host for Market Research.

What schools did Ana Victoria Poynton attend?

Ana Victoria Poynton attended Universidad Autónoma De Nuevo León, Escuela Superior De Música Y Danza De Monterrey.

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