• Install, configure and maintain computer hardware and software, identify and resolve any IT-relate problematic issues.• Identify and investigate network issues, maintain and upgrade hardware and software and assist in the server installation.• Maintain network servers, create new computer accounts and execute other duties as assign by directors.• Provide support, including procedural documentation and relevant reports.

• Collected, and sorted data from various sources and ensured they are current.• Planned, developed and implemented data entry processes and procedures.• Restored data, managed inventories and handled large amounts of information.

• Configured and maintained network, hardware and software, provided beneficial network advice and support to end-users, and tested installed systems.• Performed daily backups, optimized and managed LAN/WAN infrastructure, and troubleshoot and resolved any problematic issues.•Collaborated with colleagues on the improvement of the whole company’s network system – increased the efficiency of the system by 55% within 2 years.