The first point of contact for employees reaching out to human resources for support. Provides resources and solutions to inquiries and maintains documentation. Escalates issues as needed and helps identify opportunities for service center process improvements. Provides clear, efficient, and courteous support to employees who reach out to human resources with general questions. Completing transactional work involving compensation and reclassification of positions.

Execute intentional hiring e orts by recruiting, reviewing applications, screening talent, onboarding, running orientation. Support the training needs of your store's sales force and be an advocate for continuous learning. Be an expert resource for scheduling systems, pay practices, I-9 compliance, benefits, & conduct. Provide solutions through analysis of metrics reports weekly to ensure continued growth of the team in any unmet goals. Organize weekly events for the team for continued employee engagement and to increase overall team morale.

Providing support to manager and employees, creating schedules, answering phones and directing calls, book travel arrangement, assist with payroll, assist with creating weekly reports, filing paperwork properly, answering emails & letters and corresponding with business partners, maintaining confidentiality with company info. Organize and schedule appointments for CEO.

Collaborated with other managers to drive sales, customer service to support customer engagement, growth, and profitability. Developed a cohesive team culture that increased engagement and accountability as well as consistent growth of the company in terms of sales goals and customer loyalty. Monitored associate performance, provided guidance, supported professional growth opportunities.