Ana Beatriz Zanutto

Ana Beatriz Zanutto Email and Phone Number

Operations and Customer Success Manager @ Digital Flight
São Paulo, SP, BR
Ana Beatriz Zanutto's Location
Indonesia, Indonesia
Ana Beatriz Zanutto's Contact Details

Ana Beatriz Zanutto work email

Ana Beatriz Zanutto personal email

n/a
About Ana Beatriz Zanutto

I'm Ana Beatriz Zanutto, a Brazilian-Lithuanian professional with over 6 years of experience in the aviation industry, currently excelling as a Business Development Manager. Holding a Bachelor's degree in Business Administration, I am fluent in Portuguese, English and intermediate in Spanish. My diverse background offers a unique fusion of cultural perspectives, enhancing my communicative, creative, and problem-solving skills.Driven by a passion for new technologies and innovation, I am always eager to explore and incorporate emerging trends into my work. Flexible, organized and perpetually ready for new challenges, I thrive on pushing boundaries and contributing to advancing the aviation sector.

Ana Beatriz Zanutto's Current Company Details
Digital Flight

Digital Flight

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Operations and Customer Success Manager
São Paulo, SP, BR
Employees:
3
Ana Beatriz Zanutto Work Experience Details
  • Digital Flight
    Operations And Customer Success Manager
    Digital Flight
    São Paulo, Sp, Br
  • Remote Year
    Global Experience Leader
    Remote Year Aug 2024 - Present
  • Skyselect
    Business Development Manager
    Skyselect Jul 2023 - Jul 2024
    Estados Unidos
    - Spearheaded the development of strategic supplier alliances and integrations within the Airlines & MROs sector, driving mutually beneficial partnerships. - Directed the remarkable success and performance of a dynamic supplier community exceeding 2,500 members, ensuring unparalleled excellence. - Pioneered transformative enhancements to the supplier-side CRM and work management systems, revolutionizing efficiency and fostering seamless collaboration.
  • Seabookings
    Sales Representative
    Seabookings May 2022 - Jul 2023
    Lisboa, Portugal
    - Led market expansion initiatives across the Americas, successfully onboarding over 50 new suppliers. - Improved operational efficiency by enhancing the Zendesk platform, revolutionizing the supplier-side CRM, and providing better customer support. - Amplified sales performance to unprecedented levels, achieving a remarkable 100% increase compared to the previous year through strategic initiatives and innovative approaches.
  • 360 Hostel Barcelona Arts&Culture
    Summer Internship
    360 Hostel Barcelona Arts&Culture Jan 2022 - Mar 2022
    Barcelona, Catalunha, Espanha
    - Delivered top-notch guest service in a vibrant hostel environment in Barcelona, fostering positive experiences and memorable stays for international guests.- Leveraged immersive language learning opportunities to enhance fluency in Spanish, effectively communicating with guests and colleagues to facilitate seamless interactions.- Cultivated a welcoming and inclusive atmosphere, engaging with guests from diverse backgrounds and contributing to a culturally enriching experience for all.
  • Embraer
    Customer Support
    Embraer Dec 2018 - Dec 2021
    São José Dos Campos, São Paulo
    - Evaluated and optimized inventory performance metrics, utilizing data insights to enhance efficiency and cost-effectiveness.- Directed strategic planning for service parts, optimizing inventory levels for timely customer availability.- Managed customer inquiries focused on providing excellent customer service, ensuring smooth supply chain operations, and upholding quality standards.
  • Embraer
    Estagiário
    Embraer May 2017 - Dec 2018
    São José Dos Campos E Região, Brasil
    - Expertly managed customer inquiries for aircraft parts within executive aviation.- Implemented a customized process flow tailored to meet each customer's unique needs. This project led to a significant revenue retention of $100,000 annually.- Established new customer accounts on the Embraer portal, streamlining the onboarding process and improving efficiency and client satisfaction.
  • Omni Hotels & Resorts
    Summer Internship
    Omni Hotels & Resorts Dec 2016 - Mar 2017
    Bretton Woods, Nova Hampshire, Estados Unidos
    - Provided exceptional guest service experiences in a bustling ski resort hotel environment, ensuring guest satisfaction and comfort during their stay.- Managed guest inquiries and requests promptly and efficiently, contributing to a seamless and enjoyable guest experience.- Collaborated with hotel staff to maintain high standards of cleanliness and organization in guest areas, contributing to a welcoming atmosphere for visitors.
  • Prefeitura Municipal De São José Dos Campos
    Customer Support Intern
    Prefeitura Municipal De São José Dos Campos Aug 2015 - Nov 2016
    São José Dos Campos E Região, Brasil
    - Provided efficient and courteous customer support services to citizens at City Hall, addressing inquiries, resolving issues, and offering guidance on various municipal matters.- Collaborated with city officials and departments to streamline processes and improve service delivery, contributing to enhanced citizen satisfaction and engagement.- Demonstrated strong communication and problem-solving skills in a fast-paced environment, ensuring citizens received timely and accurate assistance with their inquiries and requests.

Ana Beatriz Zanutto Skills

Microsoft Office Microsoft Powerpoint Microsoft Word Microsoft Excel

Ana Beatriz Zanutto Education Details

Frequently Asked Questions about Ana Beatriz Zanutto

What company does Ana Beatriz Zanutto work for?

Ana Beatriz Zanutto works for Digital Flight

What is Ana Beatriz Zanutto's role at the current company?

Ana Beatriz Zanutto's current role is Operations and Customer Success Manager.

What is Ana Beatriz Zanutto's email address?

Ana Beatriz Zanutto's email address is an****@****ht.aero

What schools did Ana Beatriz Zanutto attend?

Ana Beatriz Zanutto attended Etep - Centro Universitário.

What skills is Ana Beatriz Zanutto known for?

Ana Beatriz Zanutto has skills like Microsoft Office, Microsoft Powerpoint, Microsoft Word, Microsoft Excel.

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