Anca Bosnea, Ba, Pmp®, Csm® Email & Phone Number

Vancouver, British Columbia, Canada

• Successfully led and managed agile Salesforce implementation projects for non-profit and government organizations, including the first Salesforce NPC implementation.
• Partnered with clients to develop long-term solutions, assess client business requirements, and create requirements and design documentation.
• Led project and client teams through planning, discovery, build, testing, and deployment phases while maintaining and updating documentation and project tools.
• Developed strong relationships with clients and project teams through a flexible leadership and management approach, to ensure all parties are satisfied with project processes and outcomes.
• Planned and led discovery sessions, including story writing, pointing, and refinement.
• Led all project meetings including status reports, scrums, refinements, demos, and retrospectives.

Burnaby, BC, Canada

• Managed upwards of 10 simultaneous projects efficiently to accomplish goals within constraints such as time, cost, and quality standards
• Consulted clients on best practices, change management, and lessons learned from previous implementations.
• Planned, consulted, documented, created processes for, and implemented the Traction Rec Managed Package, Non-Profit Success Pack, Lead Management, Case Management, numerous third-party integrations, and small.
• Scheduled tasks, deadlines, and milestones for client stakeholders and internal resources.
• Reviewed financial forecasting and resource management plans for upcoming and current projects and milestones.
• Onboarded, trained, oversaw, and supported new hires, including junior project managers.

Burnaby, BC

Vancouver, Canada Area

• Ran a 360-recruitment desk - doing both sales and recruitment, with a focus on skilled trades, project management, and engineering.
• Collaborated with teammates to fill all open roles with suitable candidates.
• Scouted and screened hundreds of candidates and matched them to ideal jobs, while providing constant support and guidance to ensure an appropriate match for both the client and candidate.
• Cold-called companies and built relationships using industry-appropriate cadence, market knowledge, communication, and problem-solving skills with clients to ensure a strong understanding of each unique role and its.
• Used Akken Recruitment CRM to manage and organize the entire recruitment process, start to finish, from opportunity creation, client and candidate procurement, and through successful candidate placement and client.
• Used organizational and documentation skills to keep strong notes and stay on track using company and self-developed processes.

Vancouver, Canada Area

• Worked with brands to create and run 50+ influencer marketing campaigns, while providing strategic feedback.
• Created documentation and processes to improve overall client and team experiences.
• Took on the responsibility of challenging campaigns to promote overall company learning and the creation of documentation and protocol.
• Experience in project management, root-cause analysis, communication skills, feedback gathering and analysis, A/B testing, and overall entrepreneurship, project management, and customer success skills.
• Adapted new tools to create more efficient daily and team tasks and took the initiative to provide training to all team members on new tools.
• Held position as release manager, working closely with developers to track and release new features, and discuss feedback from operations and developer teams.

University Of British Columbia

• Informed and encouraged students to sign up for Tilt based on the value it will add to their lives.
• Educated students and peers regarding how to use the app and how it will make their lives easier.

Vancouver, Canada Area

• Responsible for coordinating sorority recruitment for more than 500 women.
• Collected and reviewed recruitment statistics, and trained women to utilize Interactive Collegiate Solutions statistics and roster software.
• Communicated with over 500 women going through UBC Sororities recruitment regarding process, expectations, and requirements.
• Served as a member of the Formal Recruitment Rules Committee.
• Planned and executed Formal Recruitment, including but not limited to, day-of scheduling/logistics.
• Collected and reviewed all Recruitment statistics and was responsible for providing ICS training to chapter representatives.

Vancouver, Canada Area

• Responsible for planning the UBC Sororities' formal recruitment by organizing and leading over 500 women.
• Accountable for training and collaborating with 27 recruitment counsellors that will lead the women through the recruitment process.
• Created plans, manuals, schedules, and presentations for training purposes.
• Created and maintained documentation on counsellor schedules and time conflicts.
• Problem-solving and quick decision-making throughout conflict and acting as the main point of contact for conflict resolution.

Vancouver, Canada Area

• Increased restaurant sales through up-selling and creating relationships with customers to successfully build regulars.
• Worked cohesively in a team setting to effectively provide excellent customer service increase customer retention.

Vancouver, Canada Area

• Greeted, seated, and provided directions to thousands of guests for large-scale events including FIFA Women’s World Cup, World Congress of Dermatology, White Caps tournaments, concerts, and Monster Jam.
• Helped maintain a positive environment for all guests.

Vancouver, Canada Area

• Managed over 50 players and 10 coaches per season.
• Accompanied and supported at all games and practices.
• Led equipment cleaning, upkeeping, and distribution.
• Communicated effectively between coaches, players, and parents to create a cohesive understanding of expectations and explanations of administrative details.
• Performed first aid and taping when required.

Bachelor’S Degree, Sociology

Activities and Societies: Kappa Kappa GammaMajor: Sociology Minor: Family Studies

Pmp Certification Preperation

Project Management Level 1

High School, Honours With Distinctions

Activities and Societies: White Rose Initiative, Kiva, West Vancouver Secondary School Football, West Vancouver District Student Council