Angel Carmona Email & Phone Number

I began my time at Venmo as a Customer Support Agent, and through time was moved to the Purchase Support Department. At Venmo I am responsible for solving tickets from incoming Chats, Emails, and Phone Calls to assist our user's with a variety of concerns such as technical issues, user errors, or fraud/security concerns/prevention. I was required to stay up to date on the latest bug reports, bug fixes, marketing initiatives. and policy updates to our company. I am encouraged to find solutions to user problems using my own initiative and my knowledge of Venmo's policies and internal policies. I am trained on the handling of sensitive information and escalated users.

Chicago, Illinois, United States

During my time at H&M I was responsible for providing customer service to our various clients. I was trained in sales operations for our website and in-store checkout flow, as well as our company policies and procedures. I was responsible for keeping myself up to date with the companies latest sales initiatives, policy updates, and media relations, as these could change on a weekly basis. I enjoyed my time at H&M but found a better opportunity through Venmo for a position that was a bit more engaging.

Chicago, Illinois, United States

During my time at Trelevate, I was trained in sales marketing involving our current product, Ooma Office. I was given a territory to scope out for leads and engaged in recruiting clients for Ooma Office. After my training period I recruited a number of clients for Ooma before I received a job opportunity at another location.

Joliet, Illinois, United States

Financial strain caused me to leave my position at Dave and Buster's and seek immediate employment with attractive pay. I found a position at an Amazon warehouse and enjoyed my time there while looking for more long-term employment in the city. I started as a base Warehouse Associate before trained as a Problem Solver. As a Problem Solver I was required to know details about Amazon's organization, tracking, labelling and general processing of items. My responsibility was to assist other floor associates with their work flow or sudden barriers such as missing tags, open merchandise, mis-sorted merchandise, and defective merchandise.

Tinley Park, Illinois, United States

At Gateway I provided private tutoring to students ranging from grades 1st-12th, as well as tutoring to homeschooled students. I covered a variety of subject matters, but focused on English/Reading Comprehension, Pre-algebra/Algebra, and Physics. On alternate weekends I was responsible for opening the office and leading the students through their day. I was also responsible with recruiting and providing service information to new clients.

Orland Park, Illinois, United States

During my time at Dave and Buster's, I began as a Captain. A Captain is in charge of directing foot-traffic and ensuring that clients entering the building were abiding by the regulations in-place for our establishment. We were also tasked with managing our time to ensure various areas of the facility were operating smoothly at any given time. I began training for their Manager program after about two years of employment. I was then shown how the various aspects of the business operated. I was trained in kitchen operations, prize stock and replenishment operations, and front desk/hosting operations.

Chicago, Illinois, United States

Began as a package handler loading packages onto trucks. Was then trained in various operations on your work dock `such as sorting, damages, truck-flow, outgoing schedules, etc.. I was offered a position as a Manager for my loading dock, but declined it at the time as I was already working another job with Dave and Buster's as well as pursuing an education. I left the company shortly after due to time constraints with my other obligations.

Bedford Park, Il

I worked at Corrugated the summer of May 2011 through August 2011 as well as the summer of April 2012 until August 2012. I was responsible for prepping and properly sorting/labeling the shipping materials to ensure they were processed to the proper merchant. During peak periods I was also responsible for manning various machines to help direct the flow of product to ensure we kept up with operation demands in a smooth and safe fashion.