Ancel F. Email & Phone Number

Perth, WA, AU

Perth, Western Australia, Australia

• I lead, manage, and work as an engineer on various complex projects including Azure Virtual Desktop migrations, security solutions implementations, domain migrations, email migrations and business on-boards
• I action complex tickets and critical site-wide work stoppage tickets for businesses in conjunction with vendors and contractors. I also action urgent tickets for business executives and VIPs, who I interact with.
• Please see the "About" section for more… Show more
• Please see the "About" section for more information on my Tech Stack Show less

Perth, Western Australia, Australia

• SFR Property, NAI Harcourts and Century 21 Commercial (Feb 2016 – Oct 2020)- RightMark Real Estate, Real IQ Property and Avacare Australia and New Zealand (Oct 2020 – May 2022)
• Maintaining networks, providing technical support and solving technical issues
• Monitoring and maintaining computer systems, installing and configuring hardware and software

Perth, Australia

• Using Oracle systems for hire shop, merchandising, inventory management, stock transfers, customer orders, click/drive and collect at the service desk and trade orders at the trade desk.
• Communicated in person, and via phone and email for deliveries and to assist customers.
• Trained other team members.

Bentley, Western Australia

• Digitised the previously email-based Course Analysis, Review and Renewal (CARR) process
• Built Microsoft Access database with container/login/folder structure to allow multiple ‘clients’ information to be stored separately
• Produced forms in WordPress, pre-filled with process information (i.e. School, Name of course and ID, CARR team names)
• Created reminder system in WordPress, for approaching deadlines and deadlines met/exceeded, with connected traffic light task completion… Show more
• Created reminder system in WordPress, for approaching deadlines and deadlines met/exceeded, with connected traffic light task completion system to indicate progress for each task
• Established guidelines and step by step explanation for each part of the process

Perth, Australia

• Used Microsoft Power BI to create and maintain interactive dashboards manipulate, model, and visualise live business financial data on a month-to-date and year-to-date basis for managerial decision-making, with an app.
• Built and maintained linked databases in Microsoft Excel to manipulate and feed the live data to the dashboards from daily and monthly financial data reports.
• Trained employees and created… Show more
• Trained employees and created instructional and troubleshooting manuals for them to maintain the dashboards and databases for after my internship period had ended.
• Original project completed by me in under 1/3rd of the planned duration, then developed on my own initiative in the remaining time. Show less

Postgraduate Degree, Information Technology

Bachelor Of Commerce, Business Information Technology And Systems Extension (Professional)

Western Australian Certificate Of Education