Anchal Gupta Email & Phone Number

California, United States

Bentonville, Arkansas, Us

I currently lead the Spark Driver Platform, focusing on enhancing the app experience and building platform capabilities using Machine Learning (ML) and AI. My work is centered on improving the overall Last Mile Delivery experience for Walmart customers, associates, and gig delivery drivers. I drive successful outcomes for the Spark business by optimizing costs, ensuring perfect order delivery, and enhancing customer retention. My initiatives also focus on reducing the occurrence of wrongly delivered or missed items, contributing to operational excellence and business growth.

Bentonville, Arkansas, Us

Spark Driver App & platform-Leading Driver's On-Trip Experience including Arrival, Pickup, Drop-off, and Returns making a huge impact on the App experience with the goal of delivering a perfect order, and metrics related to driver contact rate, wait time, return rate, cancellations, and others.

Bentonville, Arkansas, Us

Spark Driver App platform - -> Launched Pilot of Easy Returns (doorstep returns) first-time in last mile & gig industry successfully and scales to entire USA as a value proposition for Walmart+ Customers. -> Launched in-App products for Driver Learning to help drivers maximize the benefits, scale, and grow their day-to-day gigs and earnings.-> Launched Driver Identity Verification for enhanced trust & safety of drivers, customers, associates, and Spark platform. -> Launched MVP of driver-agent chat platform and must-have products to optimize cost and efficiency of managing driver contacts for support team. -> Finalized product requirements for Driver Onboarding and Waitlist Management then handed over to new PM in team to move myself on managing on-trip experience

San Francisco, California, Us

My website link- https://topmate.io/anchal_gupta_mba

Davis, California, Us

Invited for multiple events and talks within school focused on product management, career planning and growth.

San Francisco, Ca, Us

https://adplist.org/mentors/anchal-gupta

San Juan, Pr

Managing BOLD's top brands - • Resume-Now and Zety for US and rest of the world• Analyzed gaps in our B2C SaaS products’ funnels monitoring market trends, analyzing data, assessing users’ pain points and planned product strategy and quarterly roadmaps working with cross-functional stakeholders• Established quarterly OKRs and successfully met my goals by generating outcomes through multiple product features’ launches/iterations based on A/B tests with target KPIs focused on CVR, LTV, and churn rate leading to annualized revenue• Led a major business model optimization and successfully launched new product with seamless user flow as per the CEO’s vision collaborating with stakeholders, 3 other product and dev teams with +5% net LTV/par and +2% retention rate• Launched ‘Upsell Resume Review’ end-to-end flow focusing on users’ needs in job search journey and generating low-cost professional reviews working with multiple stakeholders at 20% purchase rate increasing RPU by 10%• Attained CVR lifts of 5-30% re-designing pricing pages, making checkout flow seamless for users, and adding dynamic social proof elements to highlight trust factors on both desktop and mobile products globally• Discovered users’ pain points and reasonings for cancellation then defined, built, tested, and launched a new cancellation funnel from 0 to 1 on desktop which reduced churn rate by 17%, increased net RPU by 8%, and saved chargebacks by 40%• Launched new subscription prices and SKUs across different geos like India increasing net LTV by 20-50%• Analyzed data, conceptualized, and launched 2 product APIs working with core dev teams to target particular user segments and optimize implementation of features for marketing strategies across landing and pricing pages

Davis, California, Us

Helping MBA student teams achieve their goals on Markstrat simulation by providing ad-hoc coaching as needed.

Davis, California, Us

·> Worked with Professors Sanjay Saigal and Ashwin Aravindakshan to help set up the MSBA practicum courses end-to-end·> Worked with MSBA students to help improve their storytelling skills by providing continuous feedback on their academic blogs and business reports to articulate data insights·> Worked with MSBA staff to remodel the program structure and process

San Jose, Ca, Us

The WeRet is a platform-based business that could reduce the pain-points of online shoppers by making the game of returning items seamless.·> Initiated the idea as part of the PM club project but expanded the initiative and formed a team of 6 people collaborating with students from other departments.·> Gathered data on users' needs through interviews and surveys then prototyped the MVP design wireframes and prepared a 1-year roadmap for the MVP launch·> Generated a business model with tier-based revenue streams focusing on value propositions for potential target customers from both ends (estimated $50 Billion Market)

San Jose, California, Us

·> Redpine Signals is a semiconductor company which builds Real-time location-based products and services to help customers in the logistic industry by providing IoT solutions·> Orchestrated and led a project while working with 5 MBA students and recommended clients to build software solutions on top of RTLS core tags to maintain recurring revenue from existing and potential customers·> Proposed two software product recommendations to the company executives by assessing the industry and competitive analysis and evaluating the company's strengths and weaknesses·> Generated use-cases and potential revenue model for each Software-as-a-Service

Dallas, Tx, Us

·> Strategized AT&T’s Entertainment Groups’ new OTT platform with a net present value of 1.75 Billion in 5 years by conducting market and competitive analysis and target group's interviews·> Remodeled pricing and packaging by analyzing existing products and evaluated go-to-market strategy by assessing potential partnership components and evaluating marketing collaterals·> Proposed potential roadmap including international expansion and metrics to measure acquisition and engagement of new & retained users on the proposed platform·> Proposed the idea on the internal LDP portal and gained 5,000 positive responses·> Analyzed and automated two end-to-end global business solution processes for generating client executives' monthly revenue and Profit & Loss statements; enhanced team’s productivity and efficiency with cost savings of more than $50,000 annually

Melbourne, Victoria, Au

• Deployed and launched a dashboard for bank employees successfully maintaining smooth collaboration between clients and off-shore cross-functional teams.• Collected customers’ requirements, analyzed and conducted continuous evaluations to make proactive adjustments to the dashboard features.• Set goals, formalized timelines, and enforced operational standards to maximize teams’ performance and keep projects on-task to achieve critical targets in 3 phases of the project.• Enhanced dashboard features collecting users' continuous feedback and engagement data increasing users’ efficiency by 15%.

Melbourne, Victoria, Au

·> Led 3 cross-functional teams of 4-5 Software Engineers for NAB's BI dashboard’s end-to-end development, coordinating in an agile way with stakeholders·> Improved team's productivity by 30% by developing reusable scripts and enforcing best practices in the dashboard development cycle·> Proposed and invented Knowledge Management tool for collaborating work ideas like 'Tip of the Day' across cross-functional teams of National Australia Bank

Westlake, Texas, Us

> Led SQL tuning based automation project while working with 2 data engineers; saved client’s operation cost for the project by 65%> Coordinated and managed 25 new hires and provided knowledge training on different software> Was selected for Infosys top-rated training program - Scored among top 10% and completed training in fas track batch·> Worked on data analysis and profiling project with Chartis Insurance from Japan - Analyzed GigaBytes of financial data files using Excel and provided useful insights to business

Master Of Business Administration - Mba, Product Management

Bachelors Of Technology(B-Tech), Computer Science

Product Management Workshop