Anchie Dilan Email & Phone Number

Chorzów, Śląskie, Poland

• Lead recruitment for skilled and unskilled roles across diverse industries:manufacturing, hospitality,retail, and administration.
• Employ traditional and innovative sourcing methods: job boards, social media,networking events, and referrals.
• Conduct comprehensive candidate screenings, interviews, and assessments toevaluate qualifications, skills, and fit.
• Oversee the entire recruitment process: from initial outreach to offer negotiationand onboarding.
• Keep updated on industry trends and best practices in talent acquisition,refiningstrategies to attract and retain top talent.

Katowice, Śląskie, Poland

* Accurately process financial transactions like accounts payable, accounts receivable, and payroll.* Maintaining up-to-date and accurate financial records.* Ensuring compliance with laws, regulations, and company policies.* Supporting financial analysis through reporting and budgeting.

Katowice, Śląskie, Poland

• Collaborated effectively with staff to complete all scheduled tasks.
• Monitored staff performance, continually seeking ways to improve team delivery for optimised financial success.
• Cut labour and product costs by creatively addressing inefficiencies.
• Resolve customer complaints or issues
• Enforce sanitation standards and adhere to health and safety regulations.

Tallinn, Estonia

• Provide assistance to couriers regarding pickup and delivery of packages, troubleshooting of Bolt's courier app, and resolving issues that may arise during deliveries.
• Communicate with couriers over the phone, via email or messaging apps to provide support.
• Offer guidance and advice to couriers on how to optimize their routes, increase their earnings, and improve their customer service.
• Ensure that couriers comply with Bolt's standards and policies regarding safe driving, delivery protocols, and customer service.
• Provide feedback to Bolt's management team on the performance of couriers and suggest improvements to the courier app and operational processes.

Tallinn, Estonia

• Assisted Head Chef with stock rotation and correct storage procedures.
• Adhered to strict food hygiene requirements.
• Resolve customer complaints or issues
• Ensured portion control, inventory, preparation and storage methods to avoid food wastage.
• Assist in hiring and training new employees

Bafoussam

• Address customer inquiries via email and phone to resolve issues including incorrect orders, delivery problems, payment discrepancies, warranty claims, product exchanges, and refunds.
• Collaborate with team members by supporting their work and actively participating as a vocal and engaged team member, while confidently providing solutions and resolving issues.
• Provide top-notch customer service by offering advice professionally and efficiently.
• Utilize interpersonal and communication skills to engage with customers, provide tailored recommendations, and deliver exceptional customer service.

Yaounde, Cameroon

• Maintained organised filing system documenting business operations.
• Generated and distributed invoices to obtain fee payments.
• Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
• Organised travel arrangements on behalf of colleagues, including booking hotels, transport and restaurants.
• Scheduled appointments and meetings for staff members.