Anchit Dhiman
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Anchit Dhiman Email & Phone Number

Subject Matter Expert at SOTI
Location: Canada 5 work roles 3 schools
1 phone found area 226 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Direct phone (226) ***-****
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Current company
SOTI
Role
Subject Matter Expert
Location
Canada
Company size
1193 employees

Who is Anchit Dhiman? Overview

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Quick answer

Anchit Dhiman is listed as Subject Matter Expert at SOTI, a with 1193 employees, based in Canada. AeroLeads shows phone signal with area code 226 and a matched LinkedIn profile for Anchit Dhiman.

Anchit Dhiman previously worked as Senior Technical Support Specialist at Soti and Technical Support Specialist at Soti. Anchit Dhiman holds Pg Certificate Program, It Business Analysis Operations from Conestoga College.

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Email format at SOTI

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SOTI

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Profile bio

About Anchit Dhiman

Business analyst with 2 years of experience in business solution development using Scrum methodology and Customer support.Performed requirement gathering, Stakeholder analysis, root cause analysis, UML modeling, Use Case, process improvement(AS-IS and TO-BE), data analysis, User Acceptance Testing, UX/UI, process flow improvement, rich picture and customer training. Created reports from MS Excel, SQL for a client and created Power BI dashboard along with a data model for financial analysis.Skilful in problem-solving, Analytical & logical thinking, planning, presentation and communication.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 9 others.

Current workplace

Anchit Dhiman's current company

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SOTI
Soti
Subject Matter Expert
mississauga, ontario, canada
Website
soti.net
Employees
1193
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5 roles

Anchit Dhiman work experience

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Subject Matter Expert

Current
Soti
Aug 2023 - Present

Senior Technical Support Specialist

Soti

Mississauga, Ontario, Canada

Provide higher tier customer experience on SOTI MDM solutionsProvide telephone and email-based post-sales technical support for our software productsResponsible for triaging JIRA tickets related to the SOTI One platformMentor Level 1 and Level 2 support personnelTake ownership of escalations from internal and external stakeholdersWork with the TAM on handling cases raised by Enterprise accountsProduce accurate and detailed documentation outlining technical issues and resolutionsWork with internal teams to train, develop and document new product features, changes, and improvements

Oct 2022 - Aug 2023

Technical Support Specialist

Soti

Canada

Jan 2021 - Oct 2022

Information Technology Operations Analyst

Td

London, Canada Area

Jun 2019 - Dec 2020

System Engineer

Tata Consultancy Services

Pune Area, India

Technical Support:Responsible for assigning the tickets in Remedy within the Support and DevOps team along with rerouting irrelevant tickets to the service desk.Connect with the client via Skype ( call/message ) or email to request for more details and proactively suggest workarounds at the same time.Perform root cause analysis in the SharePoint site for the provided problem and then either perform changes on the SharePoint Central Admin or provide detailed step by step document to fix the issue.Mentor/Coach freshers for existing business processes and conduct knowledge transfer so they can adjust to the environment.Supported various Microsoft SharePoint versions, which includes 2007,2010, 2013, and Online. Business Analyst:Technical lead for four HR custom applications in Microsoft SharePoint 2010,2013 and Online.Elicit new technical requirements from the application owner.Document all the requirements, analyze the time and cost investment, develop development, and deployment plan.Conduct stakeholder analysis, risk analysis, and then create Business Requirement Document to get the project approved.Carry out changes in SQL, .NET code, SSRS reports, and SharePoint workflows.Deploy changes in the development environment, create and conduct test cases to check the performance and output of the system.DevOps Admin:Generate and share weekly and monthly reports with senior management on the number of sites created and deleted.Process all the requests for internal and external site creation and deletion daily.Update user profile to provide a seamless user experience on SharePoint custom applications.

Dec 2015 - Dec 2017
Team & coworkers

Colleagues at SOTI

Other employees you can reach at soti.net. View company contacts for 1193 employees →

DB Dhanushi Brahmbhatt Dhanushi Brahmbhatt Colleague at SotiMississauga, Ontario, Canada View → TF Tatsuya Fujiwara Tatsuya Fujiwara Colleague at SotiTokyo, Japan View → AD Ajith D Ajith D Colleague at SotiAlleppey, Kerala, India View → HD Helly Dave Desai, Chrl Helly Dave Desai, Chrl Colleague at SotiGreater Toronto Area, Canada View → EC Erick Chavez Erick Chavez Colleague at SotiGreater Toronto Area, Canada View → MV Mitul Vandra Mitul Vandra Colleague at SotiToronto, Ontario, Canada View → SR Siddharth Rai Siddharth Rai Colleague at SotiDelhi, India View → CG Consuelo Gilio Alatorre Consuelo Gilio Alatorre Colleague at SotiMilan, Lombardy, Italy View → TW Toubun Wu Toubun Wu Colleague at SotiDoncaster, Victoria, Australia View → JM Julie Mclenahan Julie Mclenahan Colleague at SotiToronto, Ontario, Canada View →
3 education records

Anchit Dhiman education

Pg Certificate Program, It Business Analysis Operations

Conestoga College

Performed IT quality control procedures like gap analysis, problem analysis, cost-benefit analysis, and test cases. Elicitated.

Bachelor Of Technology (Btech), Computer Software Engineering

Amrita Vishwa Vidyapeetham

Activities and Societies: Did final year project in Defence Research and Development Organisation (DRDO), Hyderabad Organized gaming event.

High School

St. Mary'S School, Panipat
FAQ

Frequently asked questions about Anchit Dhiman

Quick answers generated from the profile data available on this page.

What company does Anchit Dhiman work for?

Anchit Dhiman works for SOTI.

What is Anchit Dhiman's role at SOTI?

Anchit Dhiman is listed as Subject Matter Expert at SOTI.

What is Anchit Dhiman's phone number?

AeroLeads has found 1 phone signal(s) with area code 226 for Anchit Dhiman at SOTI.

Where is Anchit Dhiman based?

Anchit Dhiman is based in Canada while working with SOTI.

What companies has Anchit Dhiman worked for?

Anchit Dhiman has worked for Soti, Td, and Tata Consultancy Services.

Who are Anchit Dhiman's colleagues at SOTI?

Anchit Dhiman's colleagues at SOTI include Dhanushi Brahmbhatt, Tatsuya Fujiwara, Ajith D, Helly Dave Desai, Chrl, and Erick Chavez.

How can I contact Anchit Dhiman?

You can use AeroLeads to view verified contact signals for Anchit Dhiman at SOTI, including work email, phone, and LinkedIn data when available.

What schools did Anchit Dhiman attend?

Anchit Dhiman holds Pg Certificate Program, It Business Analysis Operations from Conestoga College.

What skills is Anchit Dhiman known for?

Anchit Dhiman is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Teamwork, Public Speaking, C++, and English.

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