● Developed relationships with customers through virtual and in person consultations with a large emphasis on converting these customers into clients● Communicated with all customers and clients regularly, in order to understand their personal and real estate needs. ● Researched and updated customers on hundreds of homes every month, provided market reports tailored to each, and negotiated offers on behalf of my clients. ● Successfully closed $15.75 million in homes during my tenure and also developed positive relationships with lenders, inspectors, and escrow companies in order to provide the highest quality customer service possible

● Developed relationships with customers, procuring and following up on sales leads for our communities, networking & prospecting. ● Maintained quality customer service and leading buyers throughout the New Home Sales process, negotiating and closing deals, completing accurate and timely contract paperwork.● Obtaining and analyzing market data critical for our communities to remain competitive, strong computer skills especially when using the CRM database program.● Maintained standard sales office hours and made the customers' needs a priority by utilizing a flexible schedule.

● Worked closely with the Service Representatives, Club Attendants, Kids’ Club Attendants, as well as the Operations Manager and Club Manager, to ensure that the club ran smoothly each day. ● Carried out scheduling for all operations teams, banking and drawer reconciliation, club, janitorial, and juice bar orders, as well as team training and development. ● Screened and interviewed candidates for all service representative and club attendant positions, as well as consulted with our Kids Club supervisor on their staffing needs● Handled all membership sales prior to the arrival of the sales team, as well as cancellations and membership freezes. ● Worked closely with the sales team to save as many memberships as possible from cancellation, as well as stepped in when they were at capacity to give club tours, sell memberships, and promote our personal training options. ● Oversaw the retail store and juice bar operations.

● Served in a temporary position as the special projects coordinator for a local startup. ● Duties included client billing, contract processing, customer relations and outreach, as well as various other reporting and monitoring of sales staff production.

● Responsible for expediting purchase orders ranging from 50 to 350 on a daily basis for multiple hospitality properties, analyzing bids obtained from vendors to present the most advantageous choices for client review based on product quality, logistics, service, and client budget, creating weekly reports for clients, and constant daily communication with vendors and reps.Projects:Hotel Colonnade, Coral Gables, FLPinnacle Restaurant at the Nashville SheratonThe Bristol Hotel, San Diego, CACambria Suites, Nashville, TNSerrano Hotel, San Francisco, CALa Playa Golf Resort & Beach House, Naples, FL

● Assisted the firm’s non-profit clients in the financial management of their operations, assessing the day-to- financial needs of these entities, assessing the budgets of each non-profit and forecasting future financial needs, administering service agreements, critically analyzing and processing accounts payable while ensuring the timely payment of invoices and addressing issues raised by individual recipients.● Maintained client and company records both electronically and manually.● Assisted attorneys in their preparation of healthcare service contracts between non-profit corporations and providers in the community.● Prepared in-depth quarterly reports to corporate boards and their partners that provide support for the non-profit corporations.● Worked with the firm’s accountant to prepare 1099 tax documents for clients.● Processed and distributed invoices using QuickBooks software.● Maintained client and company records both electronically and manually.● Performed administrative tasks such as filing, shipping, and purchasing office supplies to keep the office running efficiently.

● Created multiple fundraising campaigns to be implemented throughout the coming fiscal year. ● Raised $6,000 in 4 days for the ZERO World AIDS Day campaign. ● Co-managed the hosting of the Wakiso district’s World AIDS Day events, which included hosting over 25 organizations, 1,500+ attendees, and several important government officials.● Managed online fundraising efforts through the organization’s social media accounts.● Restructured the communication strategy for The 6:3 Exchange, an anonymous child sponsorship program, by dividing the program's communication into smaller, more private groups to allow for more direct communication between the sponsors and the organization.● Designed and created a new website for The 6:3 Exchange.● Wrote and/or edited and distributed newsletters to over 1,200 people in order to keep donors and followers updated on the latest events, yearly vision, and current needs.● Managed all social media accounts, including several Facebook pages/groups, Twitter, and Instagram.● Increased the number of Facebook followers by over 700 in less than 3 months.● Privately homeschooled 3rd grade● Researched local licensing procedures to be sure the organization and Director stayed in compliance with local laws● Coordinated with local vendors to design and procure new signage and operational items for the organization.

● Worked on a team of TTU students and staff to plan and execute free events for students.

● Assembled a team of 31 students to coordinate and execute the six major events and all related activities to the university’s homecoming celebrations.● Served as the official student liaison between the Homecoming Coordinating Committee and the Texas Tech University administration, as well as the greater Lubbock community.● Designed the official 2004 TTU homecoming logo and merchandise.● Worked with members of the TTU Student Government Association to pass new legislation regarding homecoming rules and regulations.