Ancilla Mak Email & Phone Number

Vaughan, On, Ca

Toronto, Ontario, Canada

Serving as the first point of contact with clients, families, and staff, through the phone or in-person.Responding to telephone and in-person requests for information, scheduling changes, and receiving/entering details into the computer system regarding new referrals from government sources.Ensuring high-level patient care through creating and organizing home care schedules based on client needs and preferences, staff availability, and geographic location.Establishing smooth patient flow at the nursing clinic through collaboration with clients, nurses and care managers on creating appointments and care plans, and preparing proper medical referrals and orders unique to each client.Participating in the care coordination of marginalized clients and their families through connection of proper community and social supports.Continuing to build and strengthen relations with clients and their families through active listening, collaboration and rapport.

Responsible for day-to-day activities including daily clinic setup and clean up, pre and post-training treatment, and injury assessmentsTraining and Match Day support through treatment, taping and post-game recovery Collaboration with team doctors, physiotherapist and strength and conditioning coaches on injury rehabilitation and return-to-play progressions

Working with League1 Premier Mens and Womens, League2 Mens and Womens, and U-20 Reserve Mens teams

Head Student Athletic Therapist with York's Varsity Soccer Teams and at York Sport Injury ClinicProviding on and off-field injury management, including sideline assessments, treatment and rehab, and return to play decisions.Performing assessments, creating treatment and rehabilitation plans in the York Sport Injury Clinic for varsity athletes with injuries ranging from acute, chronic, and pre and post-operativeCompleted 540 hours as of April 2024

Overseeing over 100 peer leaders and executive members, as well as internal and external KAHSSO initiatives Working closely with Stong College Club’s Council, Calumet and Stong Colleges, the School of Kinesiology and Health Science Academic Faculty members, and different clubs within the Faculty of Health to improve student life at York Assisting with the planning of numerous orientation events such as Academic Orientation, and welcoming over 1000 incoming Kinesiology and Health Science students Planning multiple events through the year centred around course review and exam preparation, professional skill development, interview preparation and more

Overseeing the Peer Mentoring program, available to over 3000 students in the Kinesiology program at York. Assisting students adjust to a remote learning environment, as well as with the transition back to on-campus activities. Planning and organizing various programs and events helping students integrate into the York community and promoting club outreach and engagement. Coordinating Mentor-Mentee weekly emails, meeting themes and schedules. These activities help address student concerns, provide advice, and promote student accessibility to various campus resources. Regular communications with Calumet and Stong College academic programming, collaborating on ways to enhance the Peer Mentoring Program and student life.

Provide students with mentorship and support in order to create a smooth transition into post-secondary school and the York community. Help build confidence in students entering the university environment, especially with remote learning. Creating weekly social media posts to help increase student engagement with club and campus events, and improve club outreach. Organizing and hosting weekly meetings for students to drop in and ask any questions or concerns that they may have, provide advice, campus resources, or meet fellow students. Collaborating with other Peer Mentors to write and design a weekly newsletter for students, with topics ranging from: school advice, current world affairs, research topics related to health and kinesiology, as well as ongoing campus and college activities.

Toronto

Student Athletic Therapist working with Canada Soccer National Development Centre Ontario’s NextGen (ODPL) and Excel (League 1) TeamsPrimary therapist responsible for on-field and clinical treatment for the NextGen team, including pre and post-game taping and treatment Providing on and off-field injury assessments, concussion screening, treatment and return to play decisions Performing injury assessments and designing rehabilitation plans with a strong focus on exercise-based rehab plans Completed a total of 300 hours

Student Athletic Therapist with the Women’s Varsity Hockey Team and at York Sport Injury ClinicProviding on-ice and off-ice injury management, including sideline assessments, treatment and rehab and return to play decisionsPerforming assessments and treatments in the York Sport Injury Clinic for varsity athletes with injuries ranging from acute, chronic, and post-operativeCompleted a total of 350 hours.

Toronto, Ontario, Canada

Assist customers with questions and finding items, maintaining product displays, executing company-directed promotions and programs.

Certificate, Aging And Gerontology

Bachelor Of Science - Bsc., Spec. Hons., Kinesiology And Health Science

Activities and Societies: Kinesiology and Health Science Student Organization (KAHSSO): Peer Mentor, Peer Mentor Coordinator, Co-President.

Athletic Therapy Certificate (Atc) Program, Athletic Therapy

Ontario Secondary School Diploma

Activities and Societies: Club President - Safe School Ambassadors (2016-2019), Minister of External Affairs - Student Council.