Ancy Thomas Email & Phone Number

United Arab Emirates

•Handle inbound calls per day..•Follow ups on cheque & payments with clients•Preparing quotations by analyzing customer needs•Handle Purchase Order/ Cash Purchase requirement.•Filing & maintain all records of Purchase Order received & confirm of Cash Purchase important documents & files•Worked closely with CEO & managing Director to maintain optimum levels of communication for the effective and efficient completion of work & supported them with daily operational functions.•Implemented new team on boarding programme.•Maintain employee records (soft and hard copies) & update HR databases e.g (New hires, vacation and sick leaves, exit interview).

Panvel, Maharashtra, India

 Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities.  Allow and encourage residents to do as much of their own care as possible.  Cook food as per customers health requirement.  Initiate and participate in leisure activities provided for residents as described in the activity calendar and encourage residents to socialize and participate in planned activities or programs to develop friendship with other residents.  Follow proper procedures in emergency situations and respond promptly and positively to resident’s request for assistance.  Locate each resident in any situation, remind them to sign out when they leave the building, and notify the supervisor immediately if unable to locate a resident.  Encourage teamwork through cooperative interactions with co-workers.  Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime. Watch for signs of emotional or developmental problems in children and bring potential problems to the attention of parents or guardians  Keep records of children’s progress, routines, and interests.  Involve in activities like reading and play time with babies and toddlers to introduce basic concepts. For example, teaching them basic discipline like, how to share and take turns by playing games with other children.

Support the development and implementation of HR initiatives and systems.Updating on policies and proceduresBe actively involved in recruitment processHandling new joiners, leavers & on boarding process.Managing performance management processesSupport the management of disciplinary and grievance issuesMaintain employee records according to policy and legal requirements.Provide advice and assistance to supervisors on staff recruitmentPrepare notices and advertisements for vacant positions, schedule and conduct personal interviews, manage the new starter process (On boarding, new joiner contract, orientation).Leave management, end of service management and exit formalities.Identifying training, development opportunities, organize staff training sessions, workshops and activities, employee engagement programs.Attendance management.

Understanding Client’s needs & queriesTo handle and manage aggressive customer Recommends potential products or services to management by collecting customer information and analyzing customer needs.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Searching & Recruiting Candidate for the right profile.Screening the profile of candidate for Eligible criteria.Interviewing & Selection of Candidate, Follow Ups & Documentation.

Certification Course On Cca, Health And Wellness, General

Continue Care Assistant/ Personal Care Worker (Providing care for those who are in need)

Bachelor'S Of Management Studies, Business/Commerce, General