Alison Scarfone Email & Phone Number

Verona, VA, US

Parsippany, New Jersey

Supported the implementation of a new CRM system (Elan) for the company. Assisted with the setup, initial end-user training and ongoing technical assistance for internal teams. Maintained system data integrity in line with programs sold. Provided reporting for the internal teams, including Billing and Sales. Assisted Classifieds department with.

Parsippany, New Jersey

Managed and deployed all email marketing campaigns for the Classifieds departmentincluding weekly eNewsletters for 17 medical specialties and promotional emailsfor the classifieds sales team. Assisted with design and build, then managed andmaintained all department websites. Assisted with content creation for departmentblogs. Provided daily analysis of.

Manhattan, New York

Managed the process of bringing on all new reward partners and ensured integrity of overall program. Utilized Magento ecommerce platform and Adobe software to design new and update existing rewards. Interfaced with Sales and Account Management teams to ensure that reward setups aligned flawlessly with partner expectations. Worked closely with external.

Philadelphia, Pennsylvania

Answered customer calls as well as emails in order to assist with a broad range of issues. Interfacedwith Data Department and Account Management to determine solutions to customer issues. As a Rewards Specialist, assisted other representatives with rewards related issues and completed thefulfillment batch process three times a week.