Anda Freija Email & Phone Number

Maldives

• Ensure the efficient operation of the retail department, driving overall performance and customer satisfaction.
• Lead and motivate a diverse team, fostering a collaborative environment to achieve departmental goals.
• Focus on maximizing profitability while minimizing operational costs through strategic planning and resource management.
• Analyze sales data to identify trends and areas for improvement, supporting data-driven decision-making.
• Forecast future sales trends to inform inventory management and promotional strategies.
• Implement targeted strategies to optimize revenue generation, enhancing the overall retail experience.

Maldives

• Implemented consignment based overseas partnership to optimize and expandproduct offerings to generate more sales and revenue.
• Hired and trained team members on the products, customer service, andconsultative selling techniques.
• Reduced slow moving inventory by 42% by using merchandising techniquesincluding product placement and visual.

Mauritius

• Represent Grand Luxury Hotels Mauritius by providing exceptional service tohigh-end guests.
• Be an ambassador of Grand Luxury culture and values.
• Manage and oversee guest correspondence through a CRM platform.

Mauritius

• Managed a team of 15 housekeeping staff members, ensuring high standards ofcleanliness and service.
• Collaborated with other departments to coordinate guest requests and ensuretimely completion of tasks.
• Developed and implemented cost-saving measures, reducing housekeepingexpenses by 15% annually.
• Implemented quality control procedures, resulting in a 12% increase in guestsatisfaction scores.

Latvia

• Leading and mentoring 79 team members of over 14 different studios.
• Created and developed training courses for upselling and hygiene standards forteam members and our partners, which improved guest satisfaction by 20%.
• Launched an online shop, which increased revenue by 13%.
• Constantly review seasonal trade and take action to achieve KPIs.
• Cooperation agreement with the three largest mall chains.
• Led the development and execution of trade show and event strategies to driveproduct awareness and sales.

Maldives

• Interacted with resort guests, providing personalized product guidance.
• Drive sales through upselling products based on guests purchase preferences.
• Stock, replenish, and organize inventory with accuracy and efficiency.
• Maintain accurate and attractive merchandise displays, ensuring strategicplacement of products in order to maximize purchases.

Latvia

• Assist an average of 50 clients per day in finding the treatments or selectingthe retail products and providing recommendations which have generated a totalof 20% in additional revenue.
• Maintained inventory and supplies to ensure the studio was always wellstocked and presentable.
• Monitored and analysed market trends and competitor activities to identify newopportunities for growth.

Latvia

• Work closely with other team members (Operations, Sales, Accounting,Finance).
• Organize and track all commercial leasing activity including documentorganization and tracking.
• Preparation of summaries of contracts and other legal documents.

Latvia

• Schedule appointments, respond to emails and write and proofread letters, memorandums and other business correspondence.
• Maintain fully functional office equipment and well-organized office supplies inventory.
• Confirmed appointments, communicated with clients and updated client records.
• Created office schedules and calendars.

Latvia

• Provide information regarding warranties, product care and maintenance for any of the products and services the store offers.
• Manage point of sales processes including register operations, receiving and processing cash or credit payments sales.
• Do stock taking every 1/3 years. Run a weekly stock checking to make sure item not lost or sold wrong product.

Bachelor'S Degree, Hospitality Administration/Management

Bachelor'S Degree, Psychology

I study Psychology

High School, General Studies