Anda Chen Email & Phone Number

- Global support with NA team for BI application(DSP Replication/Control-M/SSIS/PowerBI/Tableau)- Deliver MDS data platform (MSSQL/SSAS) & reporting system (SSRS/PBI/Tableau)- Data replication (MS/SAP)/ETL(SSMS/Control-M) operation support - Build SOP process for newly release project as operation support

Shanghai City, China

• Crop Operational Reports Development and Support
• EDW design & Reporting development
• Development for internal project - DSS(Decision Support System)
• Lead DW migration project(from MS-SQL to Hadoop)

Taipei City, Taiwan

• IBM Taiwan, Taipei, Taiwan 2014.12- 2016.03IBM China Investment Co., Beijing, China 2013.05- 2014.12Analytics Solution ERTAsia Pacific and Japan Response Team and CSPOResponse Team Consultant handled outstanding issue.
• Cognos BI solution implement
• Project Management
• Customer Technical Support
• Reporting & Modeling
• Vendor/Outsourcing Strategy

China

• Lead the first aviation industry AMS project(5+ years contract and TCV US 26M+) which fully take over the from customer from scratch and obtained Transition Completion Recognition
• Drived the Project Satification to 93 score and earned customer's trust and confident.
• Provided application services include Incident Management, Minor Projects and technical support over 80 application system & 170+ Service Request.
• Provide project management process and system architecture consultant services to reduce 20%+ cost.
• Multi-tasks & resource handle, lead 20+ FTE which cover JS,VB,BI,DB,etc... different expertise. Also performed resource recruitment, interview and making training plan
• Project manager role for team operation management/ annual budget plan/ budget and resource allocation

Chengdu, Sichuan, China

• Team Lead, Cognos BI Developer(2008/12 - 2010/04, 2012/05 - 2013/05 ) Project name: GTS BTE (IBM US internal Project)
• Wrote and published 1st Chinese Cognos Guide book “BI From Here - Cognos Learning Guide”
• Lead global project team which contain customer in USA/German/South American/Japan, etc.
• Team leader role lead 4 FTE Cognos developers
• Rich experience in BI full life cycle project, which include BI implement project experience, DW build by ETL, Report displayed by Cognos and ArcPlan.
• Co-worked with other team members from worldwide include 2 FTE ArcPlan developer, 2 FTE for Infra and 7 FTE for ETL.

Zhunan, Taiwan

• Worked with internal sale department to provide a BI information system, to highlight and analysis the statistical for product line and business unit sale target and result.
• Reduce the cost for 15 FTE per months by automation Excel and integrate reports from finance department, to merge 7 areas around world.
• Abaility to use tools WebMethods for ETL, Oracle PL/SQL for store procedure, Cognos Transformer for modeling and Cognos ReportNet for reporting
• Performed Cognos system upgraded from Cognos 7 to Cognos 8, which reduce the maintain time about 40% and performance improve 60%
• Guided IT team member(5+) for Cognos BI usage and sale department user(10+) for internal training
• Regular Database management and maintenance, and BI system planning and development.

Taizhong, Taiwan

• Role: Cognos BI technical engineering, Pre-sale support, project implement
• Lecturer as performed customer training
• Internal server, network environment, database management and maintance.
• BI system builded into environment, planning, developement on customer side.

Bachelor, Electronic Engineering

Education record

Education record

• PMI PMP® certification • Microsoft MCSA 2003 • Cognos 10 Certification ( Reports / Meta-Data / Administrator / OLAP Developer / TM1 /.