Myriam Aguado

Myriam Aguado Email and Phone Number

Caixabank - Consultora de Seguridad Informática @ DXC Technology
Gijon, Asturias, Spain
Myriam Aguado's Location
Greater Gijón Metropolitan Area, Spain
Myriam Aguado's Contact Details

Myriam Aguado work email

Myriam Aguado personal email

About Myriam Aguado

A professional with more than 25 years experience in the insurance, telecommunications, chemical and automation industries, I have been employed in a number of successful roles as an information technology consultant. My experience is based on Customer Care Service principles with my effort and quality of work recognized by a Computer Sciences Corporation (CSC) Gold Medal in 2006. I have coordinated virtual technical teams, developed metrics reports to analyse levels of service and signed SSL Digital Certificates to protect public web sites.I have a reputation which is recognised by management as one who inspires others, takes care of the client and provides a high quality of work. A strategic thinker, I bring integrity, responsibility, confidence and enthusiasm. I am accessible to all and am highly positive when engaging both internal and external stakeholders. I enjoy my work and find it stimulating and interesting working with new and different people. I’m always available to learn new things and willing to help others. I enjoy a high rate of satisfied customers in whatever role I am placed. As an SLA manager I have a successful track record with a significant reduction of high severity incidents. As an SSL certificate manager, I have achieved zero severe service disruptions since May 2013 as a result of the new process I established. This has meant considerable savings for my employer. In this role I have also demonstrated strong negotiation skills reducing a third party vendor cost by 20% annually. In the above roles I have produced new processes, procedures and metrics reports. I have developed presentations and global communications to boost customer confidence, establish trust, encourage engagement and interest in my services to increase visibility and adopt the same service in other countries. Currently, I’m in the process of transferring SSL certificate management from Mainframe NA to Asturias, Spain.

Myriam Aguado's Current Company Details
DXC Technology

Dxc Technology

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Caixabank - Consultora de Seguridad Informática
Gijon, Asturias, Spain
Website:
dxc.technology
Employees:
88721
Myriam Aguado Work Experience Details
  • Dxc Technology
    Caixabank - Consultora De Seguridad Informática
    Dxc Technology
    Gijon, Asturias, Spain
  • Dxc Technology
    Caixabank - Security Information Consultant
    Dxc Technology Apr 2021 - Present
    Asturias, Principado De Asturias, España
  • Dxc Technology
    Zurich Insurance & Financial Services - Ssl Digital Certificates Process Owner
    Dxc Technology Jul 2011 - Present
    Asturias, Spain
  • Csc
    Backup (Tsm) Operations Analyst (Part Time)
    Csc Jan 2014 - Aug 2014
    Asturias, Spain
  • Csc
    Renault & Nissan Service Level Manager
    Csc Nov 2007 - Jun 2011
  • Csc
    Dupont - Technical Teams Virtual Coordination
    Csc Sep 2003 - Nov 2007
  • Csc
    Dupont - Time & Material Db Administrator
    Csc Apr 2004 - Mar 2006
  • Teletech
    Amena - Enterprises Customer Services Operator
    Teletech Sep 2002 - Sep 2003
  • Allianz Global Assistance
    Technical Assistance Operator
    Allianz Global Assistance Jul 1995 - Aug 2002
    Madrid Y Alrededores, España

Myriam Aguado Skills

Itil V3 Foundations Certified It Service Management Service Delivery Customer Service Detail Oriented Quality Focused Risk Analysis Analytic Problem Solving Strong Multi Tasking Outgoing Statistics Teamwork Organizational Behavior Highly Dedicated English French Ethical Decision Making As 400 Team Building Microsoft Excel Executive Coaching Creativity Empathy Integrity Management Motivated Proactive Monitoring Incident Management Change Management Excellent Oral/written Communication Ability To Work Independently Social Entrepreneurship Empowerment Peregrine Clarify Open Cobros Business Objects Usd Remedy Yantra Ask Prince2 Adaptability Employee Engagement Critical Thinking Delegate Management Cnor Problem Solving Request Tracker Estrategia Ti

Myriam Aguado Education Details

Frequently Asked Questions about Myriam Aguado

What company does Myriam Aguado work for?

Myriam Aguado works for Dxc Technology

What is Myriam Aguado's role at the current company?

Myriam Aguado's current role is Caixabank - Consultora de Seguridad Informática.

What is Myriam Aguado's email address?

Myriam Aguado's email address is mi****@****ail.com

What schools did Myriam Aguado attend?

Myriam Aguado attended Alliance Française, St. Giles College Centre - San Francisco - Us, The British Council, Universidad Nacional De Educación A Distancia - U.n.e.d., Wall Street Institute.

What are some of Myriam Aguado's interests?

Myriam Aguado has interest in Human Rights, Science And Technology, Environment, Health.

What skills is Myriam Aguado known for?

Myriam Aguado has skills like Itil V3 Foundations Certified, It Service Management, Service Delivery, Customer Service, Detail Oriented, Quality Focused, Risk Analysis, Analytic Problem Solving, Strong Multi Tasking, Outgoing, Statistics, Teamwork.

Who are Myriam Aguado's colleagues?

Myriam Aguado's colleagues are Fabio Sorà, Richie Mendoza, Naveen Kumar, Edwin Arley Tangarife Tobón, Antonio Mateo, Tim Ustymenko, Georgeta Ilieva.

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