An’Darrio Abrams Email & Phone Number

Greater Atlanta Area

- Specialize in the production, filming, and editing of web reality programming in major cities like Atlanta, Orlando, Los Angeles, and Dallas.- Design and create engaging social media posts and reels using Canva, while employing Final Cut Pro for high-quality, professional video editing.- Manage remote collaborations efficiently through platforms like Zoom and Google Meet, ensuring smooth communication and project delivery.- Strategically plan and schedule social media content using HootSuite and Facebook Business Suite to optimize audience engagement.- Develop and maintain the company’s website using Wix, ensuring an updated and user-friendly online presence.

Atlanta, Georgia, United States

- Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues.- Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources.- Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools.

Greater Atlanta Area

Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Sprint's devices, accessories and service plans; maximizing Sprint-customer connections; saving our customers money; personalizing their experience; and protecting their investment.

Atlanta, Georgia

- Manage a team of 7 to ensure key metrics were met (handsets, tablets, non-handset revenue). - Meets or exceeds key performance objectives, including sales and customer satisfaction goals.- Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store.

Marietta, Georgia

- Meet or exceed daily sales goals (activations, tablets, watches, non-handset revenue).- Handle customer complaints, migrating services, and account maintenance first hand.- Calling prospects, leads, and local businesses to provide them high quality services at a lower cost than competitors.

Atlanta, Ga

- Developed Access Management Software to protect resources within Fulton County.- Presented project plans/updates to Senior Project Managers and Deputy CTO.- Created Visio Diagrams to show the current Onboarding Workflow of Fulton County IT.

Atlanta, Georgia, United States