Andrew Chen Email & Phone Number

Taipei, TW

Taipei, Taipei City, Taiwan

• Digital Engagement
• Provided overall enhancement for customer digital onboarding solutions post-Citibank/DBS M&A.-Digital Project Manager
• Manage project scopes encompassing diverse initiatives, including extensive UI/UX revamps, integration of Apple Pay in-app provisioning, and tailored product offer system integration.
• Lead project execution, overseeing all aspects of project cycle inception to completion
• Foster stakeholder engagement and alignment by facilitating consistent communication and collaboration, ensuring project implementation
• Spearhead end-to-end digital solutions for DBS Card+ application. Ensuring seamless user experiences and high-quality outcomes for the rapidly expanding customer base.

Taipei City, Taiwan

• People Manager
• Head of Project Portfolio and Quality Management (專案組合暨品質管理處)
• Reinforced internal procedure for more extensive scope coverage-Regulatory compliance digital project management
• Provided a enhanced and comprehensive audit solution for capturing consumer digital footprint
• Created a centralized digital entry point, including internet banking and product details, for visually impaired customer -Digital banking related control project management
• Facilitated Citibank Mobile banking application OWASP assessment, obtained 2022-2023 MSTG/MAS certifications.-FSC/The Bankers Association seminar/meeting representative

Taipei, Taiwan

-Post-Management Associate program deployment-Digital journey/ product owner (Electronic Statement) -Third Party Vendor Management-Customer journey enhancement projects initiation -Digital Product maintenance and enhancement initiation

Taiwan

-Rotational program within Global Consumer Banking business-Rotation consists of Decision Management (DM), Retail Banking (RB) and Digital Channels & Experience (DCX). -Local insurance partnership data initiation - DM-Unsecured lending low retention rate deep dive analysis - DM-Relationship Managers’ telephone line recording project lead - RB-Virtual.

UCI Blackstone Launchpad

Taipei City, Taiwan

-Operating Bloomberg terminal system and exporting data to update excel sheets for daily meeting-Produce weekly warrants recommendations, written in Chinese (published on newspaper and online - Link Provided below)-Speculate for the future oil price and the correlating energy stocks'​ trends -Event Planning-Practicing of my understanding of stock warrants.

Taipei City, Taiwan

-Audited Sinopac Securities Corporation in a team of 6-Intensive data handling-Sophisticated program operating -Internal confirmation procedures-Proofread client's financial statement for mistake and verify accuracy-Client communication

Taipei City, Taiwan

-Non-paid position-Assisted and managed by the Chinese department of Taipei European School -Providing non-native speaking students a chance to learn conversational Mandarin-Constructive lessons and comprehensive dialogue practices

Taipei City, Taiwan

-Architecture department-Final blue prints examination process for project "The Dome" (A multi-purposed community facility located in Taipei, Taiwan)-Providing official architect seals/architect stamps to blueprints on behave of the company

Bachelor Of Arts (B.A.), Business Economics

Activities and Societies: The Entrepreneur Association, Management Information Student Association, UCI Blackstone Launchpad

High School

Activities and Societies: Varsity Basketball Team, Jazz band, ISCMS ChoirCompleted both International General Certification of Secondary.