Andee Silverman Email & Phone Number

Philadelphia, PA, US

Working directly with the CEO to drive growth for a leading provider of all-natural, eco-friendly, premium pet treats made from upcycled spent beer grains. Spearheading strategic growth initiatives to expand our market presence, leveraging existing partnerships, cultivating a strong wholesale network and expanding our footprint in the health-conscious pet.

Southampton, PA, US

C-Suite Executive - SaaS | CXO | Customer Experience & Success | CCXP | CCSM - 2 | High Emotional Intelligence | Integrity | Strategic/Critical Thinker | Continuous Process Improvement | Churn Reduction | Business Development | Servant Leadership | Trusted Advisor | Change Agent | Authenticity | Curiosity | Communicator | Coach | Retention | Relationship.

Southampton, PA, US

Tasked with evaluating customer data to recommend new products and features with the goal of expanding market share. Some of my key contributions include:➥ Assembled a team to gather customer feedback, identify pain points, resolve customer challenges, and strengthen client relationships; Successfully doubled NPS scores.➥ Converted negative to neutral.

Southampton, PA, US

Responsible for strengthening existing account relationships as well as generating new growth opportunities. I employed key market penetration initiatives to secure corporate partnerships and elevate customer service experiences by using state-of-the-art digital tools.Here are some of the ways I’ve made positive contributions to business growth:➥ Secured.

Southampton, PA, US

Led a suite of process standardization and improvement initiatives in partnership with cross-functional teams. ➥ Assembled and managed the company’s first Customer Experience team within 2 weeks of joining the company. Although newer to the automotive industry, I am highly skilled in the business of increasing productivity, profitability and refining the.

US

Established and operated Elective Healthcare Strategies to coach aesthetic specialty practices in the areas of client retention, revenue generation, and efficiency improvements. ➥ Helped aesthetic practitioners define their brand and style of patient communication, and redefine patient relationships. Increased engagement to boost practice revenue and.

Accountable for building relationships with local communities to influence pediatric dental decisions via community outreach, education, involvement, and support. ➥ Developed the company’s first Community Outreach Dental Education Program consisting of three educators and a team of support staff.➥ Grew into the largest program regionally reaching 100K+.

Managed a portfolio of 75+ clients (including chiropractors, neurosurgeons, and physicians) to generate new and renewal business. Some of my contributions include:➥ Increased YoY revenue growth by 55% by delivering cost-effective solutions that increased client productivity and profitability. ➥ Developed patient communication processes, protocols, and SOPs.

Provided field force intelligence for a marketing, consulting & strategy business research firm, specializing in the pharma industry which enabled clients to strategically deploy their company’s resources to achieve a maximum competitive edge in the fields of Cardiology, Neurology, Oncology, Biotechnology, Pharmaceuticals, and other specialties in the.

Start-up: Account Manager for a portfolio of 50+ client accounts encompassing various therapeutic aesthetic specialty practices including Plastic Surgery, Cosmetic Dermatology, Cosmetic Dentistry, Orthodontics, Refractive Surgery and Hair Restorations; key member of a team that implemented a strategic marketing and sales plan for an Internet based.

Scheduled and conducted cosmetic pre-consultations to sell plastic and reconstructive surgical treatment plans. ➥ Managed patient relationships and relationships with outside referral sources; continually optimized all new patient experiences.➥ Managed all patient education materials. ➥ Liaised between patients and the doctor throughout the treatment.