Ander Corish Email & Phone Number

Brescello, Emilia-Romagna, Italy

• Responsible for exports for Spain, Belgium, Czech Rep., Europe & North America• Rolling Budget Forecast & analysis.• Competitor research & analysis of product category & pricing strategies• Continuous revision & research of B2B direct clients, agents & distributors.• Diagnosis & clarification of clients' technical problems and their resolution.• Improving, developing & maintaining client services.• Client relationship management.• Identification of value added opportunities addressing client requirements & expectations• Continuous liaison & mediation with technical and production depts. & clients.

English language lessons and revision/proofreading of English translations as part of an integrated program for companies and private clients.

• Responsible for exports for USA.• Rolling Budget Forecast & analysis.• Competitor research & analysis of product category and price lists.• Continuous revision & research of B2B direct clients, agents & distributors.• Diagnosis & clarification of clients' technical problems and their resolution.• Improving & maintaining client services.

• Responsible for exports for USA, CAN, MEX, KSA, ZAF, ISR, AUSTL, EAS & EE.• Frequent travel to above markets.• Rolling Budget Forecast & analysis.• Competitor research & analysis of product category and price lists.• Continuous revision & research of B2B direct clients, agents & distributors.• Diagnosis & clarification of clients' technical problems and their resolution.• Improving & maintaining client services.

• Responsible for exports in EU, USA, CAN, MEX + CHN.• Frequent travel to above markets.• Rolling Budget Forecast & analysis.• Competitor research & analysis of product category & price lists.• Continuous revision & research of B2B direct clients, agents & distributors.• Diagnosis & clarification of clients' technical problems and their resolution.• Improving & maintaining client services.

• Internal development program for familiarization of product portfolio for Quality Control & Export Sales

• Senior team point-of-reference.• Responsible for ensuring corporate client satisfaction with products & services – 1⁰ line technical support.• Continuous liaison & mediation between clients, account managers & analysts.• Diagnosis & clarification of client technical problems.• Liaison & briefing of 2⁰ & 3⁰ level analysts of sensitive forthcoming issues.• Daily monitoring & delegation of incoming updates for existing technical issues.• Statistical reports for analysts & account managers.• Monitoring, maintaining & administration of CRM database.• Client contract administration.• Co-established an internal Mediation Task Force to address departmental grievances.• Training of staff within the dept. & monitoring their progress

Responsible for ensuring distributor satisfaction with products & services• Regular client reviews on product & service satisfaction levels & appraisal of new products.• Analysis of un-clean orders & verification of discrepancies.• Clarification of price structure of product portfolio for clients.• Strengthening of sales effort by identifying excellent clients & non-compliant clients.• Training of three part-time staff within the dept. & monitoring their progress.

Responsible for ensuring end-user & distributor satisfaction with products & services.• Regular client reviews on product & service satisfaction levels & appraisal of new products.• Analysis of un-clean orders & verification of discrepancies.• Strengthening of sales effort by identifying excellent clients & correlating data on non-compliant clients

Business Economics Degree (Bachelor Of Arts Hons.), Business/Managerial Economics, 2.0

Activities and Societies: Rugby

Languages Degree In Spanish & German, Language Interpretation And Translation, Incomplete

Activities and Societies: Rugby

Matriculation, Secondary Education And Teaching, Matriculation (University Entry)

Activities and Societies: Rugby

Leaving Certificate, Secondary Education And Teaching, Leaving Certificate

Activities and Societies: Rugby