Anders Aunan Email & Phone Number

Oslo, No

Oslo, Norway

- Responsible for customer advising and close follow-up to ensure customer satisfaction and loyalty.- Coordinating and monitoring various departments and product portfolios within Amesto Solutions and Amesto AccountHouse.- Quality assurance of products and oversight of sales processes.- Following up on Relationship and Onboarding Net Promoter Score (rNPS & oNPS) and implementing measures to address detractors.- Developing and implementing a new churn strategy for Amesto TechHouse.

Oslo, Norway

- Developed courses, webinars, and seminars from concept to execution (A to Z).- Marketed events and new products, increased visibility and participation.- Host for webinars directed towards customers and leads- Trained employees to ensure effective knowledge transfer and skill enhancement.- Created visual profiles for courses and presentations, ensuring a cohesive and professional appearance.- Contributed to the business development of new learning materials, identified opportunities, and launched new products.- Responsible for setting up webinar rooms with sound, light, and video for a professional and engaging participant experience.- Actively participated in strategic processes, influenced decision-making, and long-term planning.

Oslo, Norway

- Led the customer journey at Inkrement, from onboarding to continuous support and follow-up.- Primary responsibility for managing and supporting over 1000 Norwegian schools, ensuring high customer satisfaction.- Implemented and maintained effective routines for GDPR-compliant handling of sensitive information, ensuring good information flow.- Promoted a positive and collaborative culture for handling feedback both internally and externally.- Responsible for renewing all individual contracts as well as some larger framework agreements.* Result: Achieved increased customer loyalty, maintained a significant increase in the customer base after the pandemic. Developed and launched a comprehensive knowledge base with frequently asked questions and answers for customers.

Bark Silas Vei 5, Grimstad

CoHub was an entrepreneurial hub in Grimstad. A gathering place for entrepreneurs and a co-creation arena offering events, meeting rooms, guidance, and office solutions.

Oslo, Oslo, Norway

- Velkomst av gjester- Implementering av rutiner i oppstart av nytt hotell- Revenue management- Fakturahåndtering, gruppebestillinger og avtaler- Opplæring av ansatte

Kristiansand, Agder, Norway

- Superuser for the hotel's property management system.- Inventory management- Training of employees

Kristiansand, Agder, Norway

- Welcoming guests- Revenue management- Handling invoices, group bookings, and agreements.- Environmental Coordinator - responsible for continuous improvement and mapping of the hotel's consumption of energy, water, chemicals, and waste.- Loyalty Club Ambassador - recruiting customers and training employees.

Kristiansand, Agder, Norway

Kristiansand, Agder, Norway

Voluntary position in Start UiA - Student association for innovation and entrepreneurship.

Kristiansand, Agder, Norway

Kristiansand, Agder, Norge

Frivillig verv

Kristiansand Area, Norway

Prestheia Omsorgshjem

Gardermoen Airport

Bachelor'S Degree, Economics, Marketing And Management

Activities and Societies: Emporium, Start UiA, Kristiansand studentidrettslag Courses: - 1st Semester BE-110 - Management Accounting 1.

Exchange Semester, Business, Management, Marketing, And Related Support Services

Exchange semester, fall 2015 Courses: Marketing in the new era Organizational Sociology Organizational Behavior Global Marketing.

Year Program, Philosophy

Courses: - 1st Semester - FIL100 - Introduction to Philosophy FIL103 - Ancient Philosophy FIL105 - Phenomenology, Existentialism.

High School Diploma, Realfag