Having worked within the Telecom, Datacom and Service industry for over 15 years, I have developed a wide range of skills, in my present role as a Transport IP Technical Sales Support at Ericsson Business Area Networks (BNEW) PAN Transport Solution & Technical Sales Support unit I have had many achievements, including Telecom and Datacom solution portfolio offering development, Industrialization & Automation, Regional Competence development and Sales Support.CORE STRENGTHS:• Analytics: Solutions-oriented and proactive at analyzing processes and customer feedback to identify opportunities to improve product quality and resolve complex problems.• Communications: Easily communicates both orally and in writing with customers and stakeholders. Employ active listening and mediation skills to identify requirements and build consensus.• Leadership and Teamwork: Willingly assumes leadership of team projects, promoting collective success through open dialogue, goal-setting, informed decision-making, providing constructive criticism, and immediately addressing potential conflicts to prevent escalation.• Technical Proficiencies: Solid and wide range of skills within Telecom, Datacom and Services. Able to swiftly learn and apply emerging technologies and a fast learner who picks up on the latest technologies quickly.