Senior Director
Current• Direct manager of TransPerfect’s New York-based transcription office (annual revenue of $1.5-2 million), and supervisor to all operations and employees (including project managers)• Client-facing position; interact frequently and manage relationships with decision-makers at major law firms, government agencies, and Fortune 500 companies across multiple industries, including finance, insurance, medical, and tech• Spearheaded and oversaw major reconfiguration of workflow, implementing branded SaaS platform Trial Interactive for use across internal and external stakeholders to streamline effort and better secure data