Anders Nielsen Email & Phone Number

Aarhus, Central Denmark Region, Denmark

Aarhus, Middle Jutland, Denmark

Aarhus, Middle Jutland, Denmark

-Customer success management for customer base in the EU and EEA.-Onboarding new customers. Verification of ownership, signatory rights and creation of contracts for signing.-Proactive customer support by phone or mail, to optimize retention and satisfaction.-Responding to incoming support request by phone and mail.-Risk analyses and data acquisition from new and existing customers, regarding AML and KYC policies-Created a new set of Danish and English macros to use by the… Show more -Customer success management for customer base in the EU and EEA.-Onboarding new customers. Verification of ownership, signatory rights and creation of contracts for signing.-Proactive customer support by phone or mail, to optimize retention and satisfaction.-Responding to incoming support request by phone and mail.-Risk analyses and data acquisition from new and existing customers, regarding AML and KYC policies-Created a new set of Danish and English macros to use by the customer success department, to streamline and optimize outgoing mail.-Responsible for communication and cooperation between the Sales and Partnership department and the Customer Success department, Show less

København, Capital Region, Denmark

Leading a team of 15 direct reports and coordinating all operational functions of the restaurant.

Chiang Mai, Thailand

-Conceptualized the restaurant from scratch, building a significant market share, solidifying a strong reputation with 5 stars on Facebook and TripAdvisor, and delivering a 30% YoY revenue increase on average.-Advanced the overall strategic direction of the business, overseeing marketing, recruitment, and training.-Architected and ran a novel training program for staff and managers alike, enabling continuous learning, completely transforming service levels, and delivering a measurable… Show more -Conceptualized the restaurant from scratch, building a significant market share, solidifying a strong reputation with 5 stars on Facebook and TripAdvisor, and delivering a 30% YoY revenue increase on average.-Advanced the overall strategic direction of the business, overseeing marketing, recruitment, and training.-Architected and ran a novel training program for staff and managers alike, enabling continuous learning, completely transforming service levels, and delivering a measurable boost in customer satisfaction.-Streamlined businesses processes, procedures, and operational practices, reducing operating costs while boosting efficiency and profit. Show less

Chiang Mai, Thailand

-Built and ran a consulting and investment firm focusing on SMEs and start-ups, focusing o business development, strategic planning, and process optimization to stimulate rapid start-up growth.-Helped 10+ F&B start-up businesses with everything from choice of legal structure, through introduction to suppliers and local officials, to definition of Vision Mission Values,-Was instrumental in the start-up that led to Anyday.io, currently valued at 80+ million DDK

Copenhagen Metropolitan Area

-Sales manager for Denmark - Norway-Headed strategic planning, defining and delivering upon the overall sales, budgeting, and HR approach across Scandinavia.-Defined and measured KPIs, tracked performance across the Scandinavian territory, identified gaps and deficiencies, and developed corrective measures to accelerate improvement.-Orchestrated impactful sales and marketing campaigns and initiatives, boosting sales growth from 5% to 50% during tenure.-Maintained a keen… Show more -Sales manager for Denmark - Norway-Headed strategic planning, defining and delivering upon the overall sales, budgeting, and HR approach across Scandinavia.-Defined and measured KPIs, tracked performance across the Scandinavian territory, identified gaps and deficiencies, and developed corrective measures to accelerate improvement.-Orchestrated impactful sales and marketing campaigns and initiatives, boosting sales growth from 5% to 50% during tenure.-Maintained a keen awareness of the industry, identified trends, gained competitive intelligence, and optimized commercial strategies to maximize returns.-Partnered with multidisciplinary stakeholders (Marketing, HR, Operations) in executing various initiatives to further augment the brand's reputation. Show less

Nottingham, England, United Kingdom

The LEP is a 9-month internal leadership course for employees with the potential to be promoted to General Manager. The course consists of placements, as a project manager in the companies different with focus on the following: -Develop an in-depth knowledge of the work-flows and problems there is in an international organisation, -Create a personal network outside the organisation chart -An enhanced knowledge and experience of leadership and communication, through… Show more The LEP is a 9-month internal leadership course for employees with the potential to be promoted to General Manager. The course consists of placements, as a project manager in the companies different with focus on the following: -Develop an in-depth knowledge of the work-flows and problems there is in an international organisation, -Create a personal network outside the organisation chart -An enhanced knowledge and experience of leadership and communication, through theory and application. Show less

Oslo, Norway

Stockholm, Stockholm County, Sweden

Various