With over a decade of experience in IT leadership, I specialize in guiding teams to deliver dependable, client-focused solutions that support operational goals. Currently, I lead a team at Tietoevry responsible for ATM software solutions used across Europe, focusing on team development, resource management, and aligning our work with broader operational objectives.My background includes significant expertise in service delivery, incident management, application operations and lifecycle processes, with a track record of enhancing efficiency and ensuring seamless service alignment. As a certified Scrum Master and DevOps Leader, I am dedicated to fostering effective collaboration, refining operational processes, and driving continuous improvement in complex IT environments.