Anders Wessman Email & Phone Number

Helsingborg, Sverige

As Platform Area Manager Inter IKEA, I’m accountable for service operations, relationship, deliveries, governance and working processes between IKEA IT (Ingka) and all Inter IKEA Group of companies. The main Inter IKEA companies are IKEA of Sweden, IKEA Supply AG, Core Business Franchise, IKEA Communications and IKEA Components. Responsible for the legal.

Helsingborg, Sverige

Accountable for deliveries, governance and working processes between IKEA IT and Inter IKEA Systems, IKEA Industry, IKEA Centre Group, IKEA Communications, IKEA Components and IMS.Responsible for the legal agreements between IKEA IT AB and the Inter IKEA group of companies.Building up the service operations area from start.

Service Manager - All Company GovernanceI’m accountable for Governance and Working Processes between IKEA IT and the IKEA ACG organisations. I represent IKEA IT in the relation with the ACG organisations.An example of an ACG organisation is Inter IKEA Systems B.V., the IKEA franchisor. IKEA IT delivers more than 100 Business Services to Inter IKEA Systems.

Service Manager - Customer Relation & ServicesI was people Manager and had global Service responsibility in the areas of Customer Relations, IKEA Family, IKEA Food, Store Operation, Kiosks and Store Expansion.I started with people responsibility of 35 co-workers and 13 Business Services. Through a successful sourcing of AM/AD, I changed the organisation to.

Member of a corporate transformation program to increase efficiency, change the governance, to improve the business effectiveness at IKEA.To define the future sourcing strategy and use our external service providers in a more efficient way.In Organisation and Governance to establish a professional relationship between central IT and the User Organisations.

Department Mgr and member of IT Management for IKEA IT.Department manager for 30 senior co-workers divided in five teams.Accountable for all Feasibility studies agreed with the user organisations.Process accountable for Explore with development and education.Accountable for 4 competence profiles together with identifying competence gaps and training needs..

Business Service Governance Mgr and deputy Department Mgr.Team manager. Accountable on IKEA IT level to implement Service Level Management. From a concept perspective this meant Service Catalogue structure, Service Level Agreements and Operational Level Agreements.In addition to this, a responsibility to synchronise the processes Incident Mgmt., Problem.

Team manager for all senior Project Managers at IKEA ITResponsible of handling the global project portfolio in all aspectsResponsible for the project steering model, PPS, with development and training. Competence management for all Project Managers in IT.Responsible for the planning concept at IT for new business functionalityChair of the IT Planning Group.

Unit manager for 28 co-workers divided in three teams of senior Project Managers, test designers and documentation responsible.Responsible for project support to all projects run at Retail within the areas of test, documentation, usability, requirements and configuration management and project managers.Responsible for all consultants at Retail together.

Team Manager, Payment Solutions.Team manager for 13 co-workers.Responsible for developing payment solutions for Retail and IKEA Food.Responsible for vendor relations with the external suppliers.Responsible for a number of parallel projects run within the payment area.

Responsible for a 7.000 hour project for a new customer delivery solution. A project span of 1.5 year. The project responsibility included close contacts with the orderers from GB, NL, BE, SE, NO, DK and FI together with coordination between other functional domains and processes across several business departments.Responsible for working methods, quality.