In my role as a Talent Business Partner at AvidXchange, Inc., I am dedicated to nurturing a high-performing organization that aligns closely with our strategic leadership goals. My responsibilities include:• Implementing HR initiatives that support seasonal business rhythms and enhance organizational performance.• Identifying and developing key organizational capabilities to meet evolving business needs.• Providing strategic consultation to leadership on performance improvement, talent management, and organizational design.• Promoting a culture of leadership and coaching that permeates throughout the company, complemented by targeted learning interventions.• Evaluating and boosting team engagement, addressing employee needs proactively, and crafting programs to elevate overall workplace morale.• Offering guidance and coaching to both leaders and team members, fostering a supportive and growth-oriented environment.• Collaborating closely with internal Employee Relations to address and resolve workplace issues, ensuring a harmonious and legally compliant workplace.• Utilizing data analytics to identify trends and inform decisions, thereby shaping effective HR solutions, programs, and policies.• Working in partnership with Talent Acquisition, Talent Development, Teammate Relations, and Total Rewards teams to streamline and enhance talent management practices.

During my tenure as a Human Resources Manager at Cintra, I led a dynamic team in addressing a broad spectrum of HR functions to support the organization's strategic goals. My key contributions included:• Analyzing and resolving complex human and labor relations issues, ensuring a harmonious and legally compliant workplace.• Providing coaching and counsel to leaders and employees on a variety of employee relations matters, including performance management, resolution of complaints, disciplinary actions, and terminations, aligning with local cultural norms and legal frameworks.• Guiding the Leadership Team on HR issues to maintain compliance with legal and organizational standards.• Representing the company in legal matters such as unemployment claims, EEOC issues, and workers' compensation audits.• Overseeing the recruitment of blue-collar workers, ensuring a fit between candidates’ experiences and job requirements.• Delivering HR metrics and data insights to the Executive Team, informing strategic decisions.• Maintaining and updating HR policies and procedures to ensure legal compliance and organizational efficiency.• Facilitating clear communication between employees and management regarding HR policies, procedures, laws, standards, and regulations.• Ensuring accurate and timely payroll processing in collaboration with Cintra US and managing benefits programs to stay competitive and compliant.• Keeping job descriptions current, creating new ones as necessary, and managing personnel records to meet all regulatory requirements.• Leading and mentoring the HR team to provide outstanding service and support to all employees and continuously seeking ways to improve HR practices within the organization.

In my role as HR Business Partner at Xceleration, I enriched my expertise in a variety of HR domains, including employment law, staffing, performance management, and employee relations. Key achievements included:• Cultivating strong partnerships across HR and the organization, aligning HR services with business goals and providing value-added support to management and employees.• Advising on performance management processes, guiding management through coaching, disciplinary actions, counseling, and career development.• Analyzing HR metrics and business trends to inform and develop effective policies, programs, and strategies that motivate employees and support business objectives.

As an HR Generalist, I worked closely with management to understand and meet the company’s hiring needs, contributing significantly to our workforce strength:• Spearheaded the recruitment lifecycle for a variety of roles, successfully hiring 40 full-time employees within the first 15 months.• Collaborated with leadership to develop and refine innovative recruiting and onboarding strategies, enhancing employee integration and satisfaction.• Administered and executed a range of human resource programs, covering compensation, benefits, leave, disciplinary matters, performance and talent management, and more.• Ensured strict compliance with federal, state, and local employment laws and regulations, reviewing and updating policies and practices to maintain compliance.

At GMR Marketing, I embraced the role of International HR Generalist, where I:• Designed and implemented recruitment and onboarding strategies for various domestic and international events.• Collaborated with global offices across South America, Asia, and Europe to ensure legal compliance and establish a framework for international staffing.• Successfully recruited and onboarded 100 international managers from 16 countries and 400 local staff for the 2016 Rio Olympics, along with 75 temporary managers and 200 hourly staff for Super Bowl 50.• Represented P&G as the Shipping Manager/Venues Manager for 48 days in Brazil during the Rio Olympics and served as CBS’s Staffing Coordinator for Super Bowl 50 in San Francisco.

In my capacity as Global Staffing Coordinator, my responsibilities included:• Collaborating with immigration attorneys to manage visa processes for over 40 foreign nationals, ensuring legal compliance and smooth international transitions.• Maintaining detailed records of employee time off and absences, providing recommendations for policy adherence.• Partnering with account teams to establish staffing budgets and select ideal candidates for various projects.• Conducting extensive candidate screenings, interviewing over 5,000 individuals in six months, and developing key staffing and recruiting metrics for leadership review.

As a Recruiter, I was focused on:• Screening, scheduling, and placing candidates for diverse marketing activation roles.• Crafting and executing recruitment strategies to successfully fill positions across 12 major cities, recruiting 300 candidates.• Engaging in regular follow-ups with managers to assess the impact and effectiveness of recruitment strategies and implementations.• Overseeing the partnership with our security vendor to ensure seamless support for our marketing activations

In my role at EF English First, I combined my skills in education and recruitment to contribute significantly to our team's success and growth. My key contributions included:• Designing and implementing engaging lesson plans and interactive materials, catering to a diverse age range of students (3-55 years old), ensuring educational effectiveness and student satisfaction.• Playing a pivotal role in elevating our school's performance from the 45th to the 7th rank among EF schools in China within a year, based on student and parent feedback.• Collaborating in the planning, organization, and execution of large-scale marketing events, attracting over 300 guests and enhancing the school's visibility and appeal.• Partnering with our Shanghai office to streamline the screening, selection, and onboarding processes for new teachers, aligning with best practices in recruitment and HR management.• Developing and leading comprehensive training programs for local and international staff, enhancing team skills, and fostering a cohesive and informed workplace environment.

During my tenure as a Help Desk Consultant at the University of Wisconsin Milwaukee, I honed my technical skills while also stepping into a quasi-HR role through the following activities:• Delivered comprehensive technical support for various issues related to computer systems, software, and hardware, ensuring high levels of customer satisfaction and support.• Acted as the initial contact for students and faculty, providing timely and empathetic assistance for their technical needs via phone and email, fostering a supportive learning environment.• Relayed customer feedback and suggestions to relevant internal teams, serving as a bridge between end-users and our IT department, thereby contributing to continuous improvement processes.• Worked closely with internal partners to deploy new technologies, enhancing operational efficiency and user experience across the university community.•Took on a leadership and development role by training and mentoring new employees, guiding five employees each semester, thereby contributing to the professional growth and cohesion of our support team.