Jennifer Andersen Email and Phone Number

* Managed three simultaneous project tracks, ensuring smooth completion of project tasks* Maintained iterative project plans and cadence for team effectiveness and delivery* Collaborated with internal stakeholders and external vendors to gather and document project and testing requirements* Proactively tracked and resolved issues and risks

* Completed a full time program that taught UX best practices focused on a user-centric iterative design process through the completion of five projects* Conducted user research, persona development, information architecture, user flows, wire framing, prototyping and usability testing to define and validate features and design* Capstone project with the City of Boston: Created and executed on the team project plan to deliver a prototype of a webpage to communicate the resources available to the Office of Returning Citizen’s constituents https://www.jenniferandersendesign.com

Responsible for the delivery of a portfolio of projects supporting the Derivatives post-trade processing business teams, focused primarily on trade life cycle events, and collateral and margin management for OTC and exchange traded derivatives. Focused goals included business process improvements, reduction of business costs and operational risk. * Partnered with stakeholders to validate business goals and needs, and maintained open communication around project status, risk mitigation and issue resolution* Ran cross-functional team and 3rd party vendor meetings to define solutions addressing the requirements of new client business or the impact of regulatory changes* Facilitated working sessions with the business teams to identify processing gaps, to develop new workflows, and to pinpoint new system requirements to address user needs* Led the implementation of the team’s system build out to support on-going regulatory changes; understanding the impact of Clearing and the additional collateral and margin requirements related to Dodd Frank and EMIR* Translated requirements into business facing and functional documentation, including the use of workflow diagrams, screen mockups and use cases* Assisted in the user acceptance testing and verification for Production releases* Managed a team of System Analysts along with indirect oversight of Developers, QA and Support Analysts, both onshore and offshore to deliver system functionality

* Partnered with clients to identify new business requirements related to HiRisk, a risk management software application. * Identified project requirements though the creation of functional specifications and followed through with the testing of new business solutions related to the application