Professional with over 25 years of IT management experience who has achieved goals and objectives in complex enterprise projects and products, such as Blockchain, IoT, Cloud, data migration, development, and infrastructure solutions. Several years of project management at banking, insurance, and financial organizations such as Santander Bank, Bradesco Bank, Caixa Econômica Federal Bank, Cielo S.A., Allianz, Chubb, Mapfre and retail at Trail Techworks (technology that powers Trail Appliances), FastShop, IBM Consulting and PHSA BC Health Authority.KEY ACHIEVEMENTSManaged Command Center teams to ensure the SLAs, SLOs, SLIs and Post-mortem process.Work with diverse business stakeholders across multiple business units and functional departments. Consistently apply project management methodology, standards, practices, processes and artifacts to all projects and products while respecting the product and project lifecycle. Lead and manage the definition of scope, planning, cost and road maps of products and projects.Ability to learn and adapt quickly to new products, technologies and challenges. Managed relationships with system integrators and third-party vendors, assisting in delivering and supporting enterprise systems and associated services. Guided and encouraged project team members and contractors to help them to take decisive action and responsibility for their designated work. Ensured that procedures were applied and governance requirements were met, including risk, change and problem management. Ability to work under pressure and solve problems efficiently. Managed expectations with C-level and key stakeholders and effectively communicated all aspects of project delivery.Identified and led project implementation and operational plan that ensured smooth delivery to the production environment while managing organizational change impacts.Management of more than 82+ specialists distributed in different teams, with different products and projects simultaneously.Consistently saved time for delivery, increased results, and reduced costs.