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@oracle.com
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Cara Anderson is listed as Vice President at Oracle at Oracle, based in Kansas City, Missouri, United States. AeroLeads shows a work email signal at oracle.com, phone signal with area code 905, and a matched LinkedIn profile for Cara Anderson.
Cara Anderson previously worked as Vice President, Global Product Support, Healthcare at Oracle and Senior Director at Cerner Corporation. Cara Anderson holds Bachelor Of Science, Mis, Finance from Iowa State University.
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AeroLeads found 1 current-domain work email signal for Cara Anderson. Compare company email patterns before reaching out.
Cara Anderson is a Vice President at Oracle at Oracle. She possess expertise in itil, process improvement, business analysis, management, project management and 47 more skills.
Listed skills include Itil, Process Improvement, Business Analysis, Management, and 48 others.
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A career timeline built from the work history available for this profile.
Austin, Texas, Us
Building and operationalizing the Oracle Health support business. Managing the support operations and delivery for the Oracle Health Consumer products, ambulatory and post-acute markets, and front-line support of Oracle Health products. Leading M&A support integration activities and projects related to the Oracle Health business.
Kansas City, Missouri, Us
Managed the support operations for more than 25 different Cerner solutions, including the support operations of two of the three strategic Cerner platforms, HealtheIntent and CareAware. Led a span of over 250 technical and non-technical associates and eight leaders across multiple locations globally. Drove initiatives across the business to achieve the Support Services vision and strategy, such as enhancing self-service and contact center transformation, for a more personalized support experience.
Kansas City, Missouri, Us
In addition to the responsibilities listed in the Sr. Manager role, I led the support operations for Cerner’s Population Health solutions including HealtheIntent and HealtheLife as well the Tier 1 Consumer Support call center for our HealtheLife Patient Portal, Wellness, HealtheAthlete, and Business Office Services. I also drove initiatives and projects for our Support Services organization to improve our support experience, such as the implementation of ServiceNow CSM and chat for our B2C and alignment of B2B Service Management tools and processes.
Kansas City, Missouri, Us
Managed the support operations of Non-Millennium solutions, including Behavioral Health, Clarivia, Classic, CoPath, Home Care, Interoperability, Labotix, Long Term Care, MobileMD, and Retail Pharmacy. Implementing Cerner's support best practices and process improvements across the tiers of these support teams.
Kansas City, Missouri, Us
In addition to the responsibilities listed in the Program Manager role, I led the team responsible for the following transition areas: Event Management, One Cerner Support, and Help Desk transitions. The Help Desk transition was from the client site to the centralized ITWorks Help Desk in Kansas City. This included documenting the current processes the site uses, such as password resets, basic troubleshooting, and application support and implement a ticketing and paging system. The transition also included understanding the needs of the business with respect to the onsite Workstation team. Event Management transitions included migrating the existing onsite monitoring/event management functions, such as monitoring of ops jobs and print jobs, to Kansas City. One Cerner Support transitions aligned various Cerner Support Teams into a common support model.
Kansas City, Missouri, Us
Managed the account provisioning process as it related to the ITWorks Help Desk. Defined the Help Desk's role in account/access management for each ITWorks client and worked with the security teams to ensure compliance. Led a team dedicated to account management.
Kansas City, Missouri, Us
Identified, analyzed, designed, documented, and communicated efficient processes needed to support the organization under guidance of the ITIL framework. Identified, recommended, and implemented areas of continuous service improvement for the organization. Educated associates on the organization’s processes and procedures.
Kansas City, Missouri, Us
Designed, developed, and implemented key operational metrics. Produced daily, monthly, and quarterly scorecards and dashboards. Worked closely with all levels of the organization to analyze and report overall client impact and administer service level metrics for over 200 clients. Researched and analyzed change requests and service requests to identify operational improvement initiatives and provide information for key business decisions.
Quick answers generated from the profile data available on this page.
Cara Anderson works for Oracle.
Cara Anderson is listed as Vice President at Oracle at Oracle.
AeroLeads has found 1 work email signal at @oracle.com for Cara Anderson at Oracle.
AeroLeads has found 1 phone signal(s) with area code 905 for Cara Anderson at Oracle.
Cara Anderson is based in Kansas City, Missouri, United States while working with Oracle.
Cara Anderson has worked for Oracle and Cerner Corporation.
You can use AeroLeads to view verified contact signals for Cara Anderson at Oracle, including work email, phone, and LinkedIn data when available.
Cara Anderson holds Bachelor Of Science, Mis, Finance from Iowa State University.
Cara Anderson is listed with skills including Itil, Process Improvement, Business Analysis, Management, Project Management, Team Leadership, Troubleshooting, and Visio.
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