David Anderson Email & Phone Number

Annandale, Nsw, Au

Melbourne, Australia

Notting Hill

As the sole L&D person for the Kings business, I have developed and use a complete end to end process for diagnosing business problems and opportunities, designing appropriate learning and development solutions and implementing to improve business outcomes.Learning on the job, I have developed and use an end to end process of digital content production including scripting, storyboarding, filming, editing, animation, voiceover and distribution.I adopt a blended approach to… Show more As the sole L&D person for the Kings business, I have developed and use a complete end to end process for diagnosing business problems and opportunities, designing appropriate learning and development solutions and implementing to improve business outcomes.Learning on the job, I have developed and use an end to end process of digital content production including scripting, storyboarding, filming, editing, animation, voiceover and distribution.I adopt a blended approach to training program design and creation ensuring that there is an appropriate mix of experiential, social and formal methods used to achieve desired outcomes. I am responsible for delivery of many programs and where programs are delivered by others I provide coaching and guidance.Collaboration and consultation with Business Leaders and subject matters experts to define capability excellence in key roles. I have recently been a part of a HRIS implementation in which companywide role specific capability had to be established and factored into launch to enable evaluation of capability and performance standards against role requirements.Oversee and optimize the company induction and on boarding process.Achievements: • Competency and capability mapping for entire organisation• Gap analysis and subsequent prioritising and strategy development• Implementation and launch of Human Resource Information System (PeopleStreme) • Creation of over 100 video projects; I have produced titles used for:o Trainingo Internal and external marketingo Internal communicationso Award submissions• Creation and successful launch of corporate employee induction and on boarding program • Design and creation of Industry leading video based, client specific training solutions Show less

Notting Hill

Maintenance of national training databaseVideo design and production, used for training, promotional, marketing, safety and induction - Design - Scripting - Filming - Voiceover - Editing - Directing - ProducingLMS design and managementRecord Management System management

SpringvaleRelocation of existing Carnegie store to Springvale and subsequent opening of a brand new 2500m2 retail store in SpringvaleIntensive foresight and planning in areas of people, sales, marketing and time management of self and othersAll deadlines met under difficult circumstances

Set up and opening of a brand new 2500m2 retail store Annual Sales in excess of $7 million Creation and adherence of long term business planning in the areas of operations, profit, sales and people developmentCreation and implementation of a range of systems and processes to support store operations and business planHiring and retention of 4 managers and 40 team members including:Overseeing the completion of staff enrolled in the Certificate II and III in Retail Operations… Show more Set up and opening of a brand new 2500m2 retail store Annual Sales in excess of $7 million Creation and adherence of long term business planning in the areas of operations, profit, sales and people developmentCreation and implementation of a range of systems and processes to support store operations and business planHiring and retention of 4 managers and 40 team members including:Overseeing the completion of staff enrolled in the Certificate II and III in Retail Operations through coaching and assessment of modulesSuccession planning through creating development plansBi-annual work reviews and monthly performance discussions on all managersSeasonal hiring and retention systemsMajor Achievements under my leadership include:Achieved 'Store of the Year' in 2010 including two 'Department of the Year' awardsSales increase for 2010 financial year of 16.2%; the highest result in the companyHighest gross margin in the companyHighest number of customer compliments in company for 2010One of the top 3 stores in each business KPICreation of many systems that the company was lacking, many of which have been rolled out to other storesDevelopment of one manager to the position of store managerDevelopment of two team members to management rolesAchieved Department of the year for clothing and apparel in 2011Other duties include:- Staff scheduling- Development, implementation and management of in-store training procedures and maintenance of materials - Accountability and management of profit and loss for the store- Development, adherence and management of comprehensive business planning Show less

Annual Sales in excess of $5.2 million - 650 000 transaction countsCreation and adherence of long term business planning in the areas of operations, profit, sales and people developmentImproved rating of store from CBC to AAA in the areas of quality, service and cleanliness; one of two stores to achieve this result within the South-Western Sydney regionHiring and retention of 7 managers and 130 crew including:Overseeing the completion of staff enrolled in the Certificate II, III… Show more Annual Sales in excess of $5.2 million - 650 000 transaction countsCreation and adherence of long term business planning in the areas of operations, profit, sales and people developmentImproved rating of store from CBC to AAA in the areas of quality, service and cleanliness; one of two stores to achieve this result within the South-Western Sydney regionHiring and retention of 7 managers and 130 crew including:Overseeing the completion of staff enrolled in the Certificate II, III and IV in Retail Operations through coaching and assessment of modules as per ABEN guidelines Succession planning through creating development plans for 7 managers and 6 crew peopleBi-annual work reviews and monthly performance discussions on all managersMajor Achievements under my leadership include:Sales increase YTD of 23%Profit increase of 20% YTD against budgetDecrease in crew turnover of 10% YTDImplementation of the systems on which the business is based; ie: training, occupational health and safety, scheduling, product control, stock ordering and basic equipment maintenance; from 65% completion to 95% completionRecognised in the top ten stores in the NSW/ACT region with regard to Training systemsDevelopment of two managers to the First Assistant rank, and three crew members to the Second Assistant rankOther duties include:Rostering of management and follow up on crew rosteringFollow up on in-store training procedures and maintenance of materials Projection and reconciliation of monthly profit and loss statementsPayment of all invoicesCompletion of restaurant reports and formulation of corrective action plansMaintaining critical standards in regards to service speed and quality, raw and finished product quality, cleanliness and sanitation via checklists and shift checksMonitoring the stores achievements to the Total Customer Satisfaction philosophy Show less

Annual sales in excess of $3.5 millionStore rated at AAA in the areas of quality, service and cleanliness; an improvement on the initial rating of ABBMajor Achievements under my leadership were: Implemented the systems on which the business is based, ie: training, occupational health and safety, scheduling, rostering, product control, stock ordering and basic equipment maintenance, from an average of 50% to 90%Team development and training including ten crew members… Show more Annual sales in excess of $3.5 millionStore rated at AAA in the areas of quality, service and cleanliness; an improvement on the initial rating of ABBMajor Achievements under my leadership were: Implemented the systems on which the business is based, ie: training, occupational health and safety, scheduling, rostering, product control, stock ordering and basic equipment maintenance, from an average of 50% to 90%Team development and training including ten crew members successfully completing their Certificates II and III in Retail Operations, and five managers completing their Certificate IV and Diploma in ManagementTwo Assistant Managers recognised as being Outstanding Assistant Managers whilst working at Eagle Vale Show less

Transferred to Eagle Vale as a result of promotion to First Assistant Manager due to good performanceDuties included supporting the Restaurant Manager in the execution of the business plan in the areas of operations, sales, profitability and people development; the development of junior managers; interviewing, hiring, orientation and training of new employees; counting of cash and basic cash controls; day-to-day counselling and performance reviews of up to a 70 member team, including eight… Show more Transferred to Eagle Vale as a result of promotion to First Assistant Manager due to good performanceDuties included supporting the Restaurant Manager in the execution of the business plan in the areas of operations, sales, profitability and people development; the development of junior managers; interviewing, hiring, orientation and training of new employees; counting of cash and basic cash controls; day-to-day counselling and performance reviews of up to a 70 member team, including eight crew trainers; performance development of five Assistant ManagersRecognised with an Outstanding Assistant Manager award in 2002 Show less

Masters Of Business Administration, Master Of Business Administration

Masters of Business Administration

Higher School Certificate